Description. Candidate has mastered essential Customer Service Representative functions and is dedicated to providing superior world-class service that creates and promotes a lasting relationship. The CS Lead will report to the CS Manager and serve as reference and point of contact for escalated contact resolutions of a supervisory nature. This individual will manage and monitor the CS help inbox and act as a liaison between CS Representatives an...
Description. As a Systems Engineer at Shopbop you'll be the mastermind behind revolutionary systems that transform our photo studios into high-speed, high-quality content powerhouses. Your innovative solutions will be the backbone of Shopbop's mission to dominate as the ultimate fashion inspiration destination. In this exciting position, you'll support the development of media creation automations that power our industry-leading workflows. Your t...
Description. Shopbop and Zappos, two Amazon Fashion subsidiaries, is seeking a strategic, data-driven Customer Engagement Leader to develop and execute unified loyalty and engagement strategies across Shopbop and Zappos. This role will oversee customer loyalty programs, personal shopping services, and Amazon Prime integration while driving initiatives that build customer retention and deliver profitable growth for both businesses. This position r...
Description. Shopbop and Zappos, two Amazon Fashion subsidiaries, is seeking a strategic, data-driven Customer Engagement Leader to develop and execute unified loyalty and engagement strategies across Shopbop and Zappos. This role will oversee customer loyalty programs, personal shopping services, and Amazon Prime integration while driving initiatives that build customer retention and deliver profitable growth for both businesses. This position r...
Description. As a Data Engineer at Shopbop team you will routinely solve complex data problems, unblocking critical projects that drive Shopbop’s Mission to be “the daily destination for style inspiration and discovery”. Wether you are optimizing analysis for marketing to tune their strategies, building new pipelines to drive down shipping speeds, or helping accounting drill down to track our business - your work will empower meaningful change fo...
