What are the responsibilities and job description for the Front Desk Receptionist (part-time) position at Shoreline Pet Lodge?
Job Overview
We are seeking a highly organized and friendly Front Desk Receptionist to join our team. As the first point of contact, your primary goal is to provide the customer and their pet a wow experience making them feel comfortable, confident, and like VIPS. The ideal candidate will possess strong time management skills, excellent phone etiquette, and strive for accuracy in all that you do.
Position is at a minimum 3 afternoons a week 1:30- 6pm and one weekend shift.
Duties
- Greet and assist clients and visitors in a professional manner.
- Manage incoming phone calls, providing accurate information.
- Perform data entry tasks to maintain accurate records and client information.
- Handle clerical duties such as filing, scanning, and organizing documents.
- Utilize computer software, including Gingr, to create reservations, check pets in and out.
- Maintain a clean and organized front desk area.
- Answer emails daily.
- Take pet upon check in to assigned area in the building.
- Provide tours to new customers.
- Ensure lobby is clean at all times.
Qualifications
- Proven experience in customer support or as a receptionist is preferred.
- Strong time management skills with the ability to prioritize tasks effectively.
- Excellent phone etiquette and communication skills.
- Proficient in clerical duties and data entry with attention to detail.
- Computer literacy is essential; familiarity with Gingr is a plus.
- Previous experience as a pet care receptionist is advantageous but not required.
- A positive attitude and ability to work well under pressure in a fast-paced environment.
Join our team and be an integral part of delivering outstanding service to our clients!
Job Type: Part-time
Pay: $19.50 - $22.00 per hour
Expected hours: 18 – 25 per week
Benefits:
- Employee discount
- Flexible schedule
- Professional development assistance
Schedule:
- 4 hour shift
- Day shift
- Weekends as needed
Experience:
- Customer service: 1 year (Required)
Ability to Commute:
- Branford, CT 06405 (Required)
Work Location: In person
Salary : $20 - $22