Operations Analyst

Description

Position Summary:

The Operations Analyst will support decision making and scheduling related to inventory management, and production priorities. This is a new position intended to help measure performance, reduce costs and increase efficiencies in manufacturing and warehousing by creating meaningful, accurate and timely reporting for managers. Analyses include but are not limited to things such as: department and individual performance relative to company goals; prioritization of work assignments; insights that provide visibility into how the business is running; and identification of areas for improvement.

The Operations Analyst will summarize data and create dashboards, reports, and visualizations that help improve business operations in Maryland and Vermont. The position will report to the Director of Operations. The Operations Analyst will create documentation and provide managers and senior leaders support so they can find and utilize reports. As a secondary responsibility, the Operations Analyst will support end user technology needs in Oakland, including but not limited to liaising with IT professionals within Simon Pearce to troubleshoot onsite hardware or software issues. 

We offer competitive pay and a benefit package that includes: medical, dental, and vision coverage, employer paid life & disability, paid time off, 401k retirement plan with employer match, and tuition reimbursement assistance.  Additionally, we offer exclusive employee discounts on both our glass and pottery products and at our exquisite restaurant.   This role is based out of our Oakland, MD location.

Primary Duties and Responsibilities:

• Provide insights into business operations and effectiveness of the operations using data analysis

• Generate reports and analyses to help managers find and use them 

• Work with end users to understand business requirements to guide report development

• Ensure proper testing/validation 

• Distribute generated reports in a timely manner 

• Help train end-users in ad-hoc report creation 

• Document and maintain records of created reports and changes to existing reports

Secondary Duties and Responsibilities:

• Work with IT professionals troubleshooting issues with the use of the ERP and warehouse systems

• Other duties as assigned

Qualifications

Qualifications Required:

• Bachelors in Information Systems, Computer Science, Mathematics or an equivalent combination of education and data analysis or business systems experience required. 

• Proficiency in or strong aptitude for working with data and conducting analyses.

• Intermediate level of knowledge of relational databases, database structures and design, systems design, data management, data warehouse 

• Proficiency in Excel or a similar platform, including queries and formulas. 

Qualifications Desired:

• Interest in business operations

• Familiarity with ERP systems such as NetSuite is preferred but not necessary

• Strong analytic, quantitative, troubleshooting and problem-solving skills. 

• Attention to detail, organizational skills, and focus.

• Strong verbal and written communication skills. 

• Self-starter and demonstrate ability to be proactive, and have a sense of urgency. 

• Comfortable working both independently and as part of a team. 

• Demonstrated skills in time management with flexibility to change priorities quickly. 

• Sound judgment and have enthusiastic positivity

Other:

This is an entry level technical position, with room to grow. The most important criterion for success is the ability to understand and query databases. Long-term success in this position depends on the ability to learn to understand problems from a business perspective in order to proactively map and implement pragmatic technical solutions involving detailed and accurate database queries. 

Physical Demands and Work Environment:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear.  The employee frequently is required to stand, walk, and reach with hands and arms.  The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl  The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.  The noise level in the work environment is usually quiet.

Simon Pearce is committed to the policy of equal employment opportunity and to provide all employees with the work environment necessary to enable them to advance on merit as far as their talents and skills will take them, without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, genetic information, status as a protected class of veteran, or any other legally protected status.

Salary : $55,000 - $65,000