This position assists staff with technical support or desktop/laptop computers, applications, printers and related technologies. Responsibilities. Assists staff with installation, configuration and ongoing usability of computers and peripherals within established standards and guidelines. Works with vendor support contacts to resolve technical problems. Works with service desk and RDS as appropriate to determine and resolve problems received from...
Job Description. (1.) To provide support for on call escalations and doing root cause analysis of given issue. (2.) To independently resolve tickets within agreed SLA of ticket volume and time. (3.) To adhere to quality standards, regulatory requirements and company policies. (4.) Work on value adding activities such Knowledge base update & management, Training freshers, coaching analysts. (5.) To ensure positive customer experience and CSAT thro...
Role: TechPub - Adobe Photoshop Specialist. Location: Cincinnati OH – Onsite. Position Type: Contract. Role Description. The Specialist will be responsible for a variety of tasks, including. Acting as the labeling representative on strategic new product development and sustaining engineering projects. This includes all labels, instructions for use (IFUs), safety booklets, and inserts. Providing technical writing capabilities for the content devel...
Role: IT Service Desk Analyst. Location: Arden Hills, MN – Onsite. Position Type: Contract. Role Description. MCSA certification. Knowledge of scripting languages like PowerShell, Python, etc. Knowledge of configuration management tools like Splunk, Quest RMAD, Terraform, etc. Knowledge of incident management, problem management, and change management on BMC Remedy. Essential Skills. Support for 24/7/365. Monitor Windows and Active Directory (AD)...
Job Description. As a member of the Field Service Operations team, the candidate will provide high quality support with very good customer service, technical expertise, and timeliness. This position has frequent contact with end users, peers, and managers, primarily face-to-face as deskside support for service requests and on-site problem resolution. The candidate will work in a team environment with a collaborative approach to resolving customer...
Job Title : AWS Architect. Work Location : Rockville MD or Princeton NJ (hybrid). Type: 6 months Contract to hire. Skills. AWS and OCI are primary. Azure ( Experience with SSO, App registrations, Azure Repos and Azure Dev Ops would be a plus but not mandatory). The resource must be really good at the following. AWS Architecture - Micro Services, CFT, Networking, Security. Kubernetes deployment, management & monitoring. Really good on coding skill...
Role: Infor LN Lead. Location: Raritan, NJ – Onsite. Position Type: Contract. Role Description. Building data archival strategy. Competencies. Infor LN Functional. Essential Skills. Onsite resource must lead a. Data Archival. project, building the archival strategy, planning, and gathering requirements. Since there will be no business presence to identify the archival requirements, the customer requires someone who can create the archival require...
Role: User experience management. Location: San Antonio TX. 12 Months Contract. Required Skills. Identify design problems and devise elegant solutions. Make strategic design and user-experience decisions related to core, and new, functions and features. Take a user-centered design approach and rapidly test and iterate your designs. Collaborate with other team members and stakeholders. Experience in SNOW ticketing tool and exposure to SNOW reporti...
Telecommunications Technician. St. Louis, MO onsite day 1. Full time. JD. 1. Hands and feet support for the telecom infrastructure. 2. Should have knowledge on analogue and digital phones, cabling. 3. Should have knowledge on Avaya and Cisco telephone systems (PBX). 4. Should be able to replace, configure phones as per the requirement. Job Type: Full-time. Pay: $70,000.00 - $750,000.00 per year. Benefits. Health insurance. Schedule. 8 hour shift....
Core Function. The technology support specialist provides onsite IT support at a customer site (hospital environment). This position is responsible for a wide variety of hardware, software, application, and as a Service technologies throughout the healthcare system. This function includes. support to incident break/fix, service request fulfillment, deployments, upgrades, hardware lifecycle management, and collaborative work with other tier II and...
Core Function. The technology support specialist provides onsite IT support at a customer site (hospital environment). This position is responsible for a wide variety of hardware, software, application, and as a Service technologies throughout the healthcare system. This function includes. support to incident break/fix, service request fulfillment, deployments, upgrades, hardware lifecycle management, and collaborative work with other tier II and...
Overview. We are seeking a skilled and dedicated Desktop Support Technician to join our IT team. This role is essential in providing technical support to end-users, ensuring that all computer systems and networks operate efficiently. The ideal candidate will possess a strong understanding of various operating systems, network administration, and troubleshooting techniques. You will be the first point of contact for technical issues and will play ...
