Key Responsibilities. Provide second-level technical support for desktop/laptop hardware, software, and peripheral. issues. Diagnose and resolve advanced technical issues escalated from the L1 support team. Install, configure, and maintain operating systems, software applications, and system updates. Perform root cause analysis to identify recurring technical problems and develop solutions. Excellent in troubleshooting break/fix issues of windows...
Responsibilities. Design, implement, and maintain Intune policies and configurations for iOS, Android, macOS, and Windows devices. Troubleshoot and resolve complex Intune-related issues, including device enrollment, app deployment, compliance policies, and connectivity problems. Develop and maintain Intune infrastructure, including connectors, co-management, and integration with other IT systems. Conduct regular audits and assessments of Intune e...
Key Responsibilities. Provide second-level technical support for desktop / laptop hardware, software, and peripheral. issues. Diagnose and resolve advanced technical issues escalated from the L1 support team. Install, configure, and maintain operating systems, software applications, and system updates. Perform root cause analysis to identify recurring technical problems and develop solutions. Excellent in troubleshooting break / fix issues of win...
Key Responsibilities. Provide second-level technical support for desktop/laptop hardware, software, and peripheral. issues. Diagnose and resolve advanced technical issues escalated from the L1 support team. Install, configure, and maintain operating systems, software applications, and system updates. Perform root cause analysis to identify recurring technical problems and develop solutions. Excellent in troubleshooting break/fix issues of windows...