What are the responsibilities and job description for the Treatment Coordinator/ Treatment Planner position at Smilepoint Dental Group?
Job Title: Treatment Coordinator / Treatment Planner
Location: Albuquerque, New Mexico – 87121
Position Overview:
As a Treatment Coordinator / Treatment Planner, you will play a key role in helping patients understand and commit to their treatment plans. You’ll guide them through procedures, costs, and payment options while providing a seamless and compassionate experience. This is a patient-focused role with a strong emphasis on communication, sales, and coordination.
Key Responsibilities:
- Treatment Plan Presentation: Discuss treatment options and costs clearly, ensuring patients understand their procedures and benefits.
- Sales of Treatment Plans: Present and sell treatment plans, helping patients choose the best options for their care.
- Financial Coordination: Provide payment options, explain financing, and assist with insurance verification.
- Patient Scheduling: Manage treatment schedules and follow up to ensure timely appointments.
- Customer Service: Build trust and rapport with patients, addressing concerns and ensuring a positive experience throughout their treatment journey.
Qualifications:
- Experience: 1-2 years in dental or healthcare treatment coordination, sales, or a related role.
Skills:
- Strong verbal and written communication skills
- Ability to explain treatment plans and financial details clearly
- Proficiency in dental software and insurance processes
- Goal-oriented with a sales-driven mindset
