PURPOSE. To greet family and guests when they arrive for the wake/visitation or service. Answering the phone in a courteous manner. Making sure the funeral home is presentable both before and after wakes and services. This means all the chapels, lounge, and lobby areas should be clean and in the same conditions as prior to the wake or service. Closing the building at the conclusion of a wake or service. Making sure that all doors are locked, ligh...
