What are the responsibilities and job description for the Cashier/Customer Service position at Smoke Shop?
About us
Our Smoke Shop is a small business in Irving, NY. We are professional, agile and professional.
Our work environment includes:
- Modern office setting
- Food provided
- Safe work environment
- Relaxed atmosphere
- Casual work attire
- Growth opportunities
Job Overview: Join our team as a Customer Service Associate / Cashier where you will play a key role in providing exceptional service to our valued customers. As a Customer Service Associate / Cashier, you will be responsible for delivering top-notch customer service, operating the Point of Sale (POS) system efficiently, and ensuring a seamless shopping experience for all patrons. Duties: - Welcome and assist customers with a friendly and professional demeanor - Utilize the POS system accurately to process transactions swiftly - Demonstrate knowledge of products, promotions, and services to address customer inquiries - Maintain a tidy and well-organized store environment - Stock shelves with merchandise and ensure proper product placement - Offer product recommendations based on customer needs to enhance sales opportunities - Handle customer concerns and resolve issues promptly to ensure customer satisfaction - Adhere to all retail sales regulations and company policies Qualifications: - Previous experience in a retail or customer service role is advantageous - Proficiency in basic math skills for precise transaction processing - Strong customer service skills with excellent communication abilities - Ability to manage time effectively and multitask in a fast-paced environment - Familiarity with retail sales operations and inventory stocking procedures is beneficial - Multilingual capabilities are a plus for catering to diverse customer needs If you are passionate about delivering exceptional customer service, possess strong communication skills, and thrive in a dynamic retail environment, we invite you to apply for the Customer Service Associate / Cashier position with us. Join our team and contribute to creating memorable shopping experiences for our customers.
Job Types: Full-time, Part-time
Pay: $16.00 - $20.00 per hour
Expected hours: 22 – 40 per week
Benefits:
- Employee discount
- Paid time off
Shift:
- 8 hour shift
- Evening shift
- Morning shift
Ability to Commute:
- Irving, NY (Required)
Work Location: In person
Salary : $16 - $20
