What are the responsibilities and job description for the Customer Service Manager position at SnapDragon Associates, LLC?
Role You Will Play:
In this role, you will be accountable for all aspects of customer service following the sale from expediting orders, presenting project layouts, responding to inquiries from vendors and customers, handling all installation/service-related problem-solving, and coordinating all delivery efforts for the project manager. You will be working in a fast-paced customer service department, must be detail-oriented, and have the ability to adapt in an ever-changing high-pressure environment. Strong computer, phone, and organizational skills are a must along with 3 years’ experience working with residential remodeling products such as Kitchen & Bath Cabinets and Countertops, Appliances, Flooring, and Millwork.
Company:
- Independently owned and operated business focused on the K&B Industry with multiple locations throughout CT, MA and NJ
- Unlimited growth potential for all team members throughout the company’s multiple locations
- The company recognizes their success starts with their team – they offer a collaborative team focused work environment where everyone is treated like family
Benefits & Features:
- Competitive hourly pay along with an attractive benefits package, vacations, and paid holidays
- Great schedule Monday through Friday with hours between 8 am and 6 pm – get your nights and weekends back
Community:
- One of the oldest metro regions in the nation
- Home of the UConn Huskies, University of Hartford, Trinity College, and UConn Hartford giving the city a college-town feel
- Event centers - Comcast Center (or, as everyone calls it, The Meadows), Bushnell Center for the Performing Arts, Mohegan Sun, and Foxwoods Resort Casino
Job Type: Full-time
Pay: $40,000.00 - $60,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
Application Question(s):
- Do you have 3 years experience handling inbound calls?
- Are you experienced with Kitchen and Bath products?
Ability to Relocate:
- Manchester, CT 06045: Relocate before starting work (Required)
Work Location: In person
Salary : $40,000 - $60,000
