What are the responsibilities and job description for the Senior Solutions Engineer, LATAM position at Snyk?
Our Opportunity
We’re looking for a driven, customer-focused Senior Solutions Engineer to interface between our LATAM customers (new and current) and our product engineering, marketing, partner, and customer success teams, both supporting the adoption of Snyk in new organizations and helping to evolve what Snyk has to offer.
You’ll Spend Your Time:
- Leverage your business and technical acumen to collaborate with customers to comprehend their business processes, goals, and challenges.
- Conduct DevSecOps workshops to consult, advise and guide customers on their developer and application security programs.
- Design and propose Snyk-based solutions that meet client requirements.
- Demonstrate a deep understanding of the developer landscape, AI coding capabilities and how Snyk platform and its capabilities align.
- Becoming a technical product expert, evangelist, and coach, able to give technical sales demonstrations to customers and partners.
- Educating customers and partners about the adoption of open-source and cloud-native technologies and the importance of empowering developers to stay secure while using generative AI.
- Driving the technical aspects of the sale, providing demonstrations, managing technical proof of concepts (POCs), demonstrating product/technical expertise, and sharing best practice.
- Provide technical guidance and expertise to customers during the implementation phase working with our customer success organization.
- Interfacing with our sales, engineering, product, customer success and technical support teams to build solutions that solve our customers’ problems.
- Participate in the development of proposals and responses to RFPs.
- Contribute to the development of documentation and knowledge resources.
- Stay abreast of industry trends, Snyk updates, and emerging technologies.
- Shaping and informing decisions on new features based on your experience and feedback from customers.
- Build and maintain business and technical champions at our key customers and in the ecosystem.
- Thought leadership at important industry events and tradeshows, traveling to conferences and meeting customers and prospects in person.
What You’ll Need:
- 5-8 years or similar in enterprise solution engineering, development roles or enterprise security consulting
- Fluency in Portuguese
- Proven track record with Global/Enterprise organizations in managing and exceeding customer expectations in the entire customer lifecycle.
- Ability to manage and present at executive levels to practitioner level with customers.
- Expert knowledge of the developer and DevOps ecosystems and application security best practices.
- Passion for learning about and tinkering with new technologies
- Familiarity with a wide variety of coding languages and how they work.
- Ability to plan and succeed, setting milestones along the way, over-communicate, create alignment, rally resources, and satisfy stakeholders.
- Experience working closely with highly technical audiences.
- A team-oriented mindset, one team culture fit is a must.
- Appreciation for diversity and enjoy meeting people from all walks of life.
- Be able to navigate and engage with people in larger enterprise environments.
We’d be Lucky if You:
- Are a self-motivated, continuous learner who loves to teach and share knowledge.
- A developer background or experience with coding and/or deep security expert
- Have experience working with the channel ecosystem.
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