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Information Technology Analyst

Softworld, a Kelly Company
Wayne, NJ Full Time
POSTED ON 1/2/2025 CLOSED ON 2/2/2025

What are the responsibilities and job description for the Information Technology Analyst position at Softworld, a Kelly Company?

IT Systems Analyst/Administrator

Location: Wayne, NJ

Schedule: 4 days onsite, 1 day remote, 8:00 AM - 5:00 PM

Type: Contract (potential for direct hire)

Position Overview:

We are seeking a highly skilled and self-motivated IT Systems Analyst/Administrator to join our team. This individual will support both operations and administrative staff, focusing on maintaining desktop and server systems, supporting networks, and ensuring smooth IT operations in a manufacturing and corporate environment. The ideal candidate will have a blend of technical expertise and leadership skills, with the ability to problem-solve independently and work effectively in ambiguous situations.

Key Responsibilities:

  • System Administration: Manage and maintain Windows and Linux servers, including hardware, operating systems, and virtual environments.
  • User Support: Provide help desk support, troubleshoot hardware/software issues, and manage user accounts (Active Directory and group administration).
  • Network and Security: Oversee network hardware, backups, and patching. Implement and monitor security measures, including remediation of vulnerability scans.
  • Documentation and Process Management: Develop and maintain technical documentation, create shell scripts, and streamline IT processes.
  • Manufacturing Support: Provide technical support for manufacturing OT environments, including CAD and MES applications.
  • Collaboration: Communicate effectively with internal customers, engineers, and global IT teams to address IT needs promptly.

Top Skills:

  • Windows hardware and software troubleshooting
  • Active Directory administration and group policy management
  • In-depth experience with server and workstation hardware maintenance

Preferred Skills:

  • Compliance-focused and detail-oriented
  • Calm and composed under pressure, with strong problem-solving abilities
  • Familiarity with manufacturing environments and shop floor applications

Technical Requirements:

  • Expert-level experience with Windows Server (2016 or greater) and VMware ESXi (7 or higher)
  • Proficiency in Linux administration and command-line scripting (Red Hat or similar distributions)
  • Hands-on experience with backup solutions like Veeam or Veritas
  • Proficiency with Microsoft 365, SQL Server, and Exchange
  • Familiarity with networking technologies (VLANs, Cisco IOS, firewall setup, etc.)

Qualifications:

  • 8-10 years of IT experience, preferably in manufacturing environments
  • Bachelor's degree in Computer Science or a related field (or equivalent experience)
  • Certifications such as MCSE or CompTIA Server are a plus

Soft Skills:

  • Strong leadership and independent problem-solving abilities
  • Advanced customer service skills and excellent communication
  • Ability to handle ambiguous situations and adapt to changing priorities

This role offers a collaborative, professional environment in a corporate office and manufacturing setting. Candidates with a proactive attitude and a diverse technical skill set will excel in this position.

Salary : $61,000 - $71,000

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