To maintain Front Office Operation, manage Housekeeping, Engineering, Security hotel. To act as liaison between General Manager and rooms department managers. To meet or exceed hotel budget, guest satisfaction, Expedia, guidelines and expectations. Job Responsibilities. Oversees development of new programs that result in an increased level of guest satisfaction and operational excellence. Ensure that daily inventory is managed to maximize all po...
Job Description. DUTIES AND RESPONSIBILITIES. . Deliver on the promise of Sonesta Service in all interactions with guests and clients. Manage according to the Sonesta G.U.E.S.T. standards and instill a passion for customer service in all associates of the hotel. Ensure all staff is properly trained on all front desk operations, hotel facilities and services, local directions and safety and emergency procedures. Ensure all staff has the supplies n...
