What are the responsibilities and job description for the Hotel Night Auditor position at Sonesta Essential Baton Rouge Airport?
APPLY IN PERSON - 2949 Varsity Street, Baton Rouge, LA
Overview
We are seeking a dedicated Night Auditor to join our team at a premier hotel. The Night Auditor plays a critical role in ensuring the smooth operation of the front desk during overnight hours. This position requires a detail-oriented individual who can manage guest services, perform night audits, and maintain accurate financial records while providing exceptional hospitality to our guests.
Responsibilities
- Conduct nightly audits of financial transactions and ensure accuracy in reporting.
- Manage front desk operations, including check-ins and check-outs.
- Provide outstanding guest services by addressing inquiries and resolving issues promptly.
- Maintain comprehensive knowledge of hotel policies, procedures, and amenities to assist guests effectively.
- Utilize phone systems to handle incoming calls, ensuring professional phone etiquette at all times.
- Prepare daily reports for management, highlighting occupancy rates and financial performance.
- Ensure the security of the hotel premises during night shifts.
- Assist with administrative tasks as needed, including data entry and record keeping.
Experience
- Previous experience in hotel management or hospitality management is preferred.
- Familiarity with night audit processes and procedures is a plus.
- Strong guest service skills with a focus on creating positive experiences for guests.
- Proficiency in using front desk software and phone systems.
- Bilingual candidates are encouraged to apply to enhance communication with diverse guests.
- Excellent organizational skills and attention to detail are essential for this role.
Join our team as a Night Auditor and contribute to providing an exceptional experience for our guests while ensuring the operational integrity of our hotel during overnight hours.
Job Type: Full-time
Pay: $14.00 per hour
Expected hours: 40 per week
Schedule:
- 8 hour shift
- Overnight shift
Ability to Commute:
- Baton Rouge, LA 70807 (Required)
Work Location: In person
Salary : $14