What are the responsibilities and job description for the Front Desk Staff position at Southdale Eye Clinic?
Responsibilities:
-Schedule appointments for 7 busy providers
-Able to handle high volume of incoming calls
-Greet our patients coming in for their appointments
-Ability to effectively triage calls from our patients to ensure appropriate scheduling
-Able to perform diagnostic testing after training
-Assists in general office duties and other duties, as assigned
Educational experience:
-High school diploma or equivalent
-2 years experience in a medical practice required
Essential Skills and abilities
-Strong organization with attention to detail
-Excellent communication and interpersonal skills
-Ability to multi-task
-High level of customer service
-Excellent communication and interpersonal skills
Summary
In this role as Front Desk Staff, you will utilize your strong organizational skills and customer service experience to provide exceptional service to our clients. Your ability to communicate effectively and efficiently will be essential in managing a variety of administrative tasks. A high school diploma or GED is required for this position. Additionally, proficiency in computer skills, phone etiquette and typing will be beneficial in this role. If you have experience in data entry, and using multi-line phone systems, you will excel in this position. Join our team and contribute to our mission of delivering top-notch service to our customers.
Job Type: Full-time
Pay: $19.00 - $21.00 per hour
Expected hours: 37.5 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Retirement plan
- Tuition reimbursement
Schedule:
- 8 hour shift
Ability to Relocate:
- Edina, MN: Relocate before starting work (Required)
Work Location: In person
Salary : $19 - $21