Business Systems Manager

The MO HealthNet Division has an opening for a Business Systems Manager within the Information Services Unit located in Cole County.
Semi-monthly salary: $4,029.74
Job Location: This position is located at the Howerton State Office Building; 615 Howerton Court, Jefferson City, MO.

The Department of Social Services partners with families and communities to protect children, rehabilitate youth and move families to self-sufficiency so that Missourians can lead safe, healthy and productive lives.

Why you’ll love this position: This is a reimagined position in upper management at MO HealthNet. As the Business Systems Manager, you will contribute to MO HealthNet’s mission to build a best-in-class Medicaid program that addresses the needs of Missouri’s most vulnerable population in a way that is financially sustainable. Specifically, this position leads the team that is responsible for the maintenance and operations of the Medicaid Enterprise System, which is a network of several technology solutions. The team applies their analytical, project management, research, and technology skills to implement new projects and to keep existing programs running smoothly.

Your leadership experience will not only support this important work, but it will also invite you to be a key player in the partnerships between ITSD, MO HealthNet, other DSS divisions, and our sister departments, as well.

• Oversee the team responsible for maintenance and operations of the various modules within the Medicaid Enterprise system. Lead, motivate, and coach team members.
• Strategically identify, analyze, and improve processes and workflows to increase efficiency and performance.
• Ensure compliance with federal and state laws and regulations and guidance issued from the Centers for Medicare & Medicaid Services (CMS) related to healthcare initiatives.
• Oversee processes and practices designed to protect patient information.
• Assist with contract development and management, including ensuring contractors adhere to contractual obligations.
• Participate in internal, statewide, and national workgroups, oversight boards, and steering committees.

Bachelor’s Degree and 6 or more years of professional experience preferably in Medicaid, social services, and/or healthcare.

• Ability to lead a team of professionals
• Ability to solve problems quickly and creatively
• Ability to think independently and use creative problem-solving strategies
• Ability to effectively communicate with a variety of people, both orally and in writing
• Ability to self-organize and prioritize work in an ever-changing environment
• Training, certification, and/or education in continuous process improvement programs such as Lean Six Sigma, The Missouri Way, Leadership Academy, and similar programs

Lack of post‐secondary education will not be used as the sole basis denying consideration to any applicant.

The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here.

More reasons to love this position: The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. You can view the comprehensive benefit package here. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here.

If you have questions about this position please contact: Michelle Hoeller at Michelle.L.Hoeller@dss.mo.gov. If you experience accessibility issues while applying, please contact Courtney Hall at Courtney.A.Hall@dss.mo.gov.

Recruitment Area: All qualified applicants.
Application Deadline: November 29, 2024