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IT Quality Assurance Analyst II (HCA/ITD #7248)

State of New Mexico
Santa Fe, NM Full Time
POSTED ON 12/13/2024 CLOSED ON 1/10/2025

What are the responsibilities and job description for the IT Quality Assurance Analyst II (HCA/ITD #7248) position at State of New Mexico?

Posting Details

This job posting may be used to fill multiple vacancies.

The New Mexico Health Care Authority (HCA) is a state agency that provides comprehensive, accessible, and high-quality health care services to New Mexico residents. The agency is responsible for managing key services such as Medicaid, SNAP, TANF, and LIHEAP, ensuring uninterrupted support and care for New Mexicans.

Our Vision

Every New Mexican has access to affordable health care coverage through a coordinated and seamless health care system.

Our Mission

We ensure that New Mexicans attain their highest level of health by providing whole-person, cost-effective, accessible, and high-quality health care and safety-net services.

Our Goals

Leverage purchasing power and partnerships to create innovative policies and models of comprehensive health care coverage that improve the health and well-being of New Mexicans and the workforce.

Achieve health equity by addressing poverty, discrimination, and lack of resources, building a New Mexico where everyone thrives.

Implement innovative technology and data-driven decision-making to provide unparalleled, convenient access to services and information.

Build the best team in state government by supporting employees' continuous growth and wellness.

Why does the job exist?

The IT Quality Assurance Analyst II will:
Verify correct functionality of software by testing and analyzing processes, applications, or services;

Prepare test plans, test scenarios, test scripts, and use test data based on these items (Documentation per CMS Testing Framework will be required);

Conduct functional testing, system testing, integration testing, regression testing, and/or other testing methodologies required by projects;

Coordinate and support business Subject Matter Experts. Some business analysis will be required.

How does it get done?

The IT Quality Assurance Analyst II is responsible for:
Participating in component-level design review and planning process to translate design requirements and project specifications into test plans and test suites;

Gathering and analyzing test requirements and perform analysis of existing systems and new requirements;

Planning test case design reflective of knowledge of quality assurance methodology and software development life cycle;

Building and executing test cases for functional, regression, integration, user acceptance, and other testing including both back-end and front-end testing of entire system, subsystems, and interfaces to other systems as needed;

Reporting defects, defect status, and testing status accurately and concisely in available tools for requirements, test, and defect tracking;

Working pro-actively with analysts and development team in requirements exploration, problem analysis and defect resolution and;

Communicating findings, results, requirements, and time lines in an objective manner.

Who are the customers?

This position supports both internal and external HCA staff and stakeholders.

Ideal Candidate

This position supports both internal and external HCA staff and stakeholders.

Minimum Qualification

Bachelor's degree in Computer Science, Management Information Systems (MIS), Information Technology, Engineering or similar technical degree and two (2) years of experience in software programming, systems testing, or systems quality assurance (QA). Substitutions Apply. See Substitution Table below.
Employment Requirements

Must possess and maintain a valid Driver's License.

Must obtain a Defensive Driving Certificate.
Working Conditions

Work is performed in an office setting with exposure to Visual/Video Display Terminal (VDT) and extensive personal computer and phone usage. Some sitting, standing, bending and reaching may be required.
Supplemental Information

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Agency Contact Information: Alex Rodriguez, (505) 538-5184. Email

For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.

Bargaining Unit Position

This position is covered by a collective bargaining agreement and all terms/conditions of that agreement apply and must be adhered to.
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