What are the responsibilities and job description for the Desktop Support Technician II position at Strategic Systems?
Job Title: Desktop Support Technician II
Location: 1907 Calumet Street Clearwater FL 33765
Duration: 6 Months contract to hire
Shift timings: M-F 8 am-5 PM
Pay rate: $23/hr on w2
Job Description
conversion Rate $23 Deskside Support Role / Tech 2 role Background, Drug, and Citizenship screening requirements:
1907 Calumet Street, Clearwater, FL 33765 | Candidates should have 3-6 years’ experience supporting PC Hardware and software.
Comfortability providing hands & feet support for Server and Network is a plus.
Experience supporting mobile data plans, mobile networks, and devices is a plus.
Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals. Documents, maintains, upgrades, or replaces hardware and software systems.
Supports and maintains user account information including rights, security, and systems groups. Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed.
Network connection issues, track network connections back to network switches. Escalates problems and issues to a higher level of support if unable to resolve.
Represents CompuCom in a professional and businesslike manner and communicates effectively with customers and associates.
Interacts with customers, responding to routine technical questions or request for information.
Top 2 Skills Deskside Support, and Customer Service, Work hours - M-F 8 am-5 PM. Deskside support role doing hardware repair, troubleshooting of hardware and software images, IMAC tasks, no on-call. A certification is a plus, experience a minimum of 3 years."
Salary : $22 - $23
