What are the responsibilities and job description for the Admissions Specialist position at STRATUS AVIATION LLC?
Job Details
Job Location: New Castle - NEW CASTLE, DE
Salary Range: Undisclosed
Description/Responsibilities
- Provide professional and cheerful service to all customers.
- Promote flyGATEWAY’s commitment to exemplary service and quality by the successful execution of the duties assigned.
- Engage exclusively with warm leads for sales calls, eliminating the need for cold calling efforts.
- Utilize approved recruitment policies/formats; Manage inquiries to achieve prompt and effective contact with prospective students.
- Meet weekly enrollment goals for class start dates
- Follow up with inquiries made through website, social media, phone and email communication.
- Educate prospective students on flight school offerings, expected outcomes, and funding options.
- Schedule initial on-site Meet and Greets and Introductory Flights for prospective students
- Oversee student applications, verify program enrollment and funding status with operations
- Distribute list to student of required documentation needed for enrollment • Follow-up with inquiries that did not progress in the enrollment process.
- Follows up with withdrawn students for re-entry.
- Act as an ambassador for client success, ensuring students get through their training programs in a timely manner and provide the utmost quality customer service.
- Assist and participate in recruitment activities including open houses, presentations, training sessions, career days, etc.
- Create and Maintain partnership and affiliate contacts.
- Other functions as assigned.
Qualifications/Skills
- Word, Excel, Outlook and other computer software knowledge required.
- Must be tactful, courteous, and conscience of client needs.
- Basic mathematical knowledge.
- Ability to multitask and work in a fast-paced environment.
- Aviation experience is strongly preferred but not required.
- Must have excellent organizational and time management skills, along with outstanding verbal and written communication.
- Customer Service/Sales experience in a professional environment required.
- Social media and marketing experience preferred.
- Can work shifts that may include evenings, weekends and holidays.
- Associate or bachelor's degree preferred.
