Demo

Admissions Specialist

flyADVANCED Aviation Group
Castle, DE Full Time
POSTED ON 1/14/2025
AVAILABLE BEFORE 4/6/2025

Description / Responsibilities

  • Provide professional and cheerful service to all customers.
  • Promote flyGATEWAY’s commitment to exemplary service and quality by the successful execution of the duties assigned.
  • Engage exclusively with warm leads for sales calls, eliminating the need for cold calling efforts.
  • Utilize approved recruitment policies / formats; Manage inquiries to achieve prompt and effective contact with prospective students.
  • Meet weekly enrollment goals for class start dates
  • Follow up with inquiries made through website, social media, phone and email communication.
  • Educate prospective students on flight school offerings, expected outcomes, and funding options.
  • Schedule initial on-site Meet and Greets and Introductory Flights for prospective students
  • Oversee student applications, verify program enrollment and funding status with operations
  • Distribute list to student of required documentation needed for enrollment
  • Follow-up with inquiries that did not progress in the enrollment process.
  • Follows up with withdrawn students for re-entry.
  • Act as an ambassador for client success, ensuring students get through their training programs in a timely manner and provide the utmost quality customer service.
  • Assist and participate in recruitment activities including open houses, presentations, training sessions, career days, etc.
  • Create and Maintain partnership and affiliate contacts.
  • Other functions as assigned.

Qualifications / Skills

  • Word, Excel, Outlook and other computer software knowledge required.
  • Must be tactful, courteous, and conscience of client needs.
  • Basic mathematical knowledge.
  • Ability to multitask and work in a fast-paced environment.
  • Aviation experience is strongly preferred but not required.
  • Must have excellent organizational and time management skills, along with outstanding verbal and written communication.
  • Customer Service / Sales experience in a professional environment required.
  • Social media and marketing experience preferred.
  • Can work shifts that may include evenings, weekends and holidays.
  • Associate or bachelor's degree preferred.
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