Receptionist - Valor Academy of AZ

Position Summary: 

The receptionist at Valor Preparatory Academy of Arizona ensures a welcoming, efficient front office in a busy hybrid learning environment. Responsibilities include managing attendance for in-person and online students, collecting student phones, coordinating late arrivals, and enforcing safety protocols. They assist students sent to the office, oversee community service tasks, and help students and parents with hybrid schedules. Additionally, the receptionist supports special projects, maintains office organization, and serves as a communication link between students, parents, and staff. Success in this role requires strong multitasking and adaptability to the fast-paced, high-traffic demands of a hybrid school setting.

Primary duties and responsibilities:

1. Daily Attendance Management

• Record and monitor daily attendance for both in-person and online students, ensuring records are accurate and up-to-date.
• Contact parents or guardians of students who are absent or tardy, providing clear information on attendance policies.
• Follow up on unexcused absences or habitual tardiness, escalating issues to school administration when necessary.
• Collect and securely store phones from students arriving late, following school policy to minimize classroom disruptions.
• Greet and assist students, parents, visitors, and staff members who come in and out throughout the day.
• Answer phone calls, respond to inquiries, and direct calls to appropriate staff members.
• Manage the sign-in and sign-out process for visitors and students, ensuring that everyone follows school safety protocols.
• Address the needs of students sent to the office for disciplinary or personal reasons, providing guidance and support.
• Communicate with teachers or administrators as needed regarding students in the office, maintaining a calm and welcoming environment.
• Document and track student visits to the office for behavioral or disciplinary issues, following school protocols.
• Oversee and guide students assigned to community service (cleaning) tasks by administration, ensuring they understand expectations and complete tasks properly.
• Keep the front office organized and presentable, ensuring a welcoming atmosphere for all who enter.
• Monitor inventory of office supplies, ordering replacements as needed and maintaining efficient organization of materials.
• Handle general office upkeep, including organizing paperwork, managing mail, and coordinating deliveries.
• Manage the constant flow of students and parents who come in and out all day, balancing greeting and assisting visitors with other responsibilities.
• Address questions from both students and parents about hybrid learning schedules, procedures, and general school information.
• Assist with school events or projects as assigned, such as distributing information packets, assisting with testing days, or preparing materials.
• Communicate with office staff and administrators about ongoing challenges due to high traffic, suggesting improvements to streamline front office tasks.
• Monitor the front entry area for any safety concerns, ensuring only authorized individuals have access to the school.
• Follow emergency protocols in cases of lockdowns, fire drills, or other situations, guiding students and visitors safely as needed.
• Serve as a central contact point for students, parents, and staff, relaying information between families and school staff as needed.
• Distribute communication materials to parents and students, including updates on school policies, schedules, and other announcements.
• Remain approachable and attentive, fostering a positive atmosphere in the front office that reflects the school’s commitment to student support.
• Perform other duties as assigned.

Job Specific Skills/Abilities:

• Highly developed communication and organization skills.
• Proficiency in use of computer programs including but not limited to Microsoft products.
• Knowledge and understanding of Student Information Systems (SIS)
• Possess a detail-oriented mindset.
• Highly developed editing skills for written correspondence.
• Ability to multitask and prioritize tasks.
• Knowledge of educational, behavioral, and emotional principals and techniques
• Ability to work and interact with all other school personnel and students in a cooperative, collaborative, and courteous manner.
• Understand, demonstrate knowledge of, and follow school policies, rules, and procedures pertinent to the assigned position and duties.
• Understand and carry out oral and written instructions.

Education/Training:

• Current valid Fingerprint Clearance Card

Skills preferred but not required:

Bilingual (Spanish)

Environmental Conditions:  Usual office setting

The company will provide equal consideration to all qualified applicants for employment without regard of race, religion, color, sex, gender, national origin, age, veteran status, marital status, or disability protected by law.