What are the responsibilities and job description for the RECEPTIONIST position at AZ Camelback Business LLC?
About the Role:
We are seeking a highly professional and organized Receptionist to join our team. As a Receptionist, you will be responsible for providing exceptional customer service to residents and visitors and maintaining confidentiality of sensitive information. Your attention to detail and ability to multitask will be essential in ensuring the smooth operation of our front desk.
Minimum Qualifications:
- High school diploma or equivalent
- Proficiency in Microsoft Office Word and computer systems
- Excellent telephone etiquette and communication skills
- Ability to maintain confidentiality and handle sensitive information with discretion
Preferred Qualifications:
- Experience working in a healthcare setting
- Experience with FAX machines
- Bilingual in English and Spanish
Responsibilities:
- Greet residents and visitors in a friendly and professional manner
- Answer and direct phone calls, taking messages when necessary
- Schedule appointments and maintain accurate records of patient information
- Maintain confidentiality of sensitive information in accordance with HIPAA regulations
- Assist with administrative tasks such as filing, faxing, and data entry
Skills:
As a Receptionist, you will utilize your strong communication and organizational skills on a daily basis. Your ability to multitask and prioritize tasks will be essential in managing appointment schedules and maintaining accurate records. Your attention to detail and ability to maintain confidentiality will ensure the protection of sensitive information. Proficiency in Microsoft Office Word and computer systems will be necessary in completing administrative tasks. Fluency in Spanish and experience with FAX machines are preferred qualifications that will be beneficial in providing exceptional customer service.