Front Desk/Admin

Position: Front Desk/Admin

Supervisor: Campus Manager

Location: Bend

Job Summary: The Front Desk/Admin is responsible for answering phone calls in a professional manner, directing calls to the appropriate individual, and providing excellent customer service, support, and assistance to our students. This position requires the ability to multi- task in a very busy phone and in-person environment. The Front Desk/Receptionist is detail-oriented and meets deadlines set for assigned projects.

Responsibilities:

• Maintain an upbeat and professional demeanor in a fast-paced environment
• Deal with all inquiries in a professional and courteous manner, in person or over the telephone
• Provide prompt and accurate follow through on all student inquiries, requests, and concerns
• Support lab assistant and Campus manager with ordering, inventory and day to day tasks when necessary
• Prepare and set up for new term orientations
• Forward calls to the appropriate departments
• Greet all visitors and notify appropriate departments when students arrive
• Prepare materials and set up for on-campus information sessions
• Verify all student documentation is collected, scanned, and filed
• Assist faculty with questions and provide support
• Clean and organize reception and other common areas
• Straighten classroom chairs and tables, labs and break areas
• Order office supplies as needed
• Clean student areas when needed
• Ensure library books are neat and orderly
• Ensure current academic calendar, student handbook, and info packets are available for students
• Prepare and maintain TEAS testing areas, assist with scheduling when necessary
• Complete additional job responsibilities as assigned

Qualifications:

• High School Diploma or equivalent
• Minimum two years related experience preferred
• Proficiency in Microsoft Office preferred

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Application Question(s):

• This position is best adapted for someone who is high energy, enjoys working with people while juggling office duties, and has good computer skills. What attracts you to applying for the position of Front Desk Receptionist?
• This position is fully in person. Do you have reliable transportation method to Sumner College? Please describe?
• What is your pay range expectation?

Education:

• High school or equivalent (Preferred)

Experience:

• Microsoft Office: 1 year (Required)
• Customer Service: 1 year (Required)

Ability to Relocate:

• Bend, OR 97701: Relocate before starting work (Required)

Work Location: In person