Retention Representative

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We are NetTel, USA. A local Long Island company who handles customer retention and collections calls for large U.S. businesses.

Job Description

We are looking for employees who can negotiate on the phone. The position is calling customers who are past due, our job is to collect the money! You will speak with customers to bring their account current and process payments to help the customer avoid their account going into collections.

Hybrid and In Office positions available!

• No experience necessary. 4 week paid training program. We train you in how to negotiate with customers and handle retention/collection calls.
• Base Hourly Salary $16.50 per hour
• Training is part time. Full-time positions are available after probationary period.
• Remote work opportunities available AFTER a probationary period.
• Weekly pay, including paid incentives & bonuses based on performance.
• Competitive benefits packages, including medical/dental/vision/401K
• Flexible schedule options, Weekends are required.
• Growth and advancement opportunities available.

Our company hours are Monday to Friday from 8am to 9pm, and on Saturday we are open from 8am to 2pm.

Choose from morning shifts, evening shifts, and shifts on Saturdays. We also offer split shifts during the week - Work half your shift in the morning here with us & work the rest of your hours at night!

Job Types: Full-time, Part-time

Pay: From $16.50 per hour

Expected hours: 20 – 35 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• On-the-job training
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Vision insurance
• Work from home

Shift:

• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift
• Night shift
• Split shift

Ability to Commute:

• Melville, NY 11747 (Required)

Work Location: Hybrid remote in Melville, NY 11747

Salary : $17