NIGHT SHIFT. 18:00 -06:00. WHAT YOU’LL BE DOING. Operating an EMS Computer-Aided Dispatching console of a multi-button telephone system and a computer terminal. Answer incoming calls and extract necessary information from callers, enter the relevant information into a call-intake screen, and communicate that information to Dispatcher personnel. Transfer other customers to the appropriate extension/staff member(s). Address customer concerns and pr...