What are the responsibilities and job description for the Client Relations Manager position at SWEET VIRGINIA CARE LLC?
Brightstar Care of Montgomery is seeking a dynamic and experienced Client Relations Manager. We are dedicated to providing high-quality homecare services and are looking to expand our presence in the Montgomery and Prince Georges areas. Join our team and help us make a difference in the community!
The Client Relations Manager will lead our marketing efforts, drive business growth and build relationships with our clients in Montgomery and Prince Georges Counties. The ideal candidate will have a deep understanding of the local market and strong connections with hospitals, social workers, and other healthcare professionals in the area.
Key Responsibilities:
- Promote our homecare services in the Montgomery and Prince Georges areas.
- Build and maintain relationships with key stakeholders, including hospitals, social workers, physicians, and other healthcare providers.
- Identify and pursue new business opportunities to increase client referrals and grow our client base.
- Conduct market research to stay informed about industry trends, competitor activities, and local market conditions.
- Represent the company at community events, health fairs, and other networking opportunities to enhance brand visibility and establish connections.
- Collaborate with the operations team to ensure a seamless client onboarding process and high-quality service delivery.
- Monitor and analyze marketing campaign performance, providing regular reports and recommendations for improvement.
- Develop and manage marketing budgets, ensuring cost-effective strategies and maximum return on investment..
Qualifications:
- Proven experience in a client relations or marketing role, preferably in the healthcare or homecare industry.
- Strong understanding of the Montgomery, Maryland market and existing connections with local hospitals, social workers, and healthcare professionals.
- Excellent communication and interpersonal skills, with the ability to build and maintain relationships with diverse stakeholders.
- Strategic thinker with the ability to develop and execute effective marketing plans.
- Self-motivated and goal-oriented, with a passion for growing the business and making a positive impact in the community.
- Proficient in using marketing tools and software, with strong analytical skills to measure and optimize campaign performance.
- Bachelor's degree in Marketing, Business, Healthcare Administration, or a related field is preferred.
What We Offer:
- Competitive salary and benefits package.
- Company car
- 401(k) company match
- Insurance: Medical, Dental, Vision, Whole Life, Term Life
- Generous Paid Time-Off Plans
- Weekly pay w/ direct deposit
- Training
- Opportunity to be part of a growing company with a strong commitment to quality care.
- Supportive and collaborative work environment.
- Opportunities for professional growth and development.
If you are a motivated and experienced marketing professional with a passion for home care and a strong network in our service area, we would love to hear from you.
We are an Equal Opportunity Employer and do not discriminate against applicants due to race, ethnicity, gender, veteran status, or based on disability or any other federal, state or local protected class.
