Key Accounts Manager - East

Company Profile

Symmetry Energy Solutions is a premier retail natural gas marketing and logistics company, supplying our customers with natural gas when and where they need it. We achieve this by working with natural gas producers, suppliers, and associated infrastructure owners to facilitate the efficient and economic supply of natural gas throughout the markets we serve. Symmetry is proud to provide innovative energy solutions and exceptional customer service to nearly 80,000 customers in over 34 States, supplying more than 1 trillion cubic feet of natural gas annually.

Symmetry’s vision is to be a trusted partner who delivers reliable and innovative energy solutions.

The Company’s core values are:

• Acting with integrity. Symmetry believes in always doing the right thing for its customers, employees, and community.
• Embracing diversity. Symmetry encourages and supports an inclusive and diverse culture where its employees are valued and empowered.
• Providing quality customer service. Symmetry understands the needs of its customers and is committed to providing dependable quality service.
• Operating as One Team. Symmetry commits to operating as One Team focusing on the needs of its customers and the overall success of the Company as a whole.
• Striving for continuous improvement. Symmetry strives to be better today than it was yesterday.

Symmetry Energy Solutions, LLC is owned by Energy Capital Partners (ECP). Founded in 2005, ECP is a leading investor across energy transition, electrification and decarbonization infrastructure assets, including power generation, renewables and storage solutions, environmental infrastructure and sustainability, efficiency & reliability assets.

Job Summary

Optimizes margin opportunities with new and existing customers in target markets where customer base includes small, medium and large industrial, commercial and institutional customers. Products include standardized and non-standardized with a range of opportunity to negotiate customer solutions. This position will be based out of Louisville, Owensboro, or Lexington, KY and will manage natural gas sales opportunities in E. Kentucky and S. Indiana including sales to industrial and municipal customers.

Essential Functions

• Sells standardized and non-standardized energy products and services profitably to targeted end-use markets.
• Identifies and qualifies sales prospects, makes effective presentations and closes sales within an acceptable time frame.
• Manages the on-going business relationships with assigned customer base by maintaining regular contact, promoting incremental products and services, resolving customer issues, negotiating creative customer solutions and renewing expiring contracts.
• Supports the internal service delivery system by working cooperatively and effectively with all members of the service delivery team.
• Provides all information necessary to service customer agreements and ensures completion of all necessary customer agreements.
• Seeks and recommends new products and services proactively, to increase profitability of existing and new customers.
• Assists with the development and testing of new products/services through continuous discovery of customer needs.
• Communicates effectively with customers on an on-going basis.
• Other duties as assigned.

Education/Certification/Experience

• Requires a minimum of a bachelor’s degree in business, marketing, economics or engineering from an accredited college or university, OR a combination of education or experience providing equivalent knowledge, such as two years of college and four years of experience or one year of college and six years of experience, in addition to the experience requirements.
• Requires a minimum of three years of experience in a sales or marketing capacity, OR equivalent energy industry related experience.

Additional Knowledge, Skills, Abilities, and Personal Characteristics

• Able to demonstrate a successful track record of profitably selling and managing relationships with business customers.
• Able to use a laptop or personal computer and software, including email, spreadsheets and word processing.
• Able to analyze energy usage data and generate profitable and persuasive proposals.
• Able to persuasively explain multiple products to a diverse group of business customers.
• Able to function and work collaboratively in a team environment.
• Able to understand and intelligently discuss commercial and industrial energy processes.
• Able to present packaged or customized sales offerings in a convincing manner.
• Able to structure sales proposals that profitably target individual customer needs.
• Able to plan, create and give professional presentations.
• Able to communicate well orally and in writing.
• Able to close sales in an acceptable time frame.
• Able to represent the company in a professional and ethical manner.
• Able to provide a valid state driver's license, present and maintain a safe driving record and to operate company vehicles safely and in compliance with applicable laws and company policies.
• Able to demonstrate commitment to compliance with applicable laws and regulations, the Company’s Ethics and Compliance Code of Conduct, and other Company policies and procedures and do so consistently, take all required training courses and do so timely.
• Able to demonstrate respect for all individuals, adhere to the Company’s values and business practices and do both consistently.

Physical Requirements

• Able to effectively communicate orally and in writing, utilizing clear and concise language.
• Able to perceive and understand verbal communication in person, as well as over communication devices such as telephone or mobile phone.
• Able to visually perceive information on a personal computer monitor or laptop screen for extended periods of time.
• Capable of operating a personal computer, whether it is a desktop or laptop, for extended periods of time to create, compose, and review documents and spreadsheets.
• Competent in operating office equipment, including but not limited to telephones, mobile phones, photocopiers, scanners, and calculators.
• Able to reach, grasp, and manipulate items necessary to perform job tasks.
• Able to remain in a stationary position for extended periods of time as required by job responsibilities.
• Proficient in speaking, reading, and comprehending the English language.
• Able to exert up to 10 pounds of force occasionally, and/or a minimal amount of force frequently to lift, carry, push, pull, or otherwise move objects.

Working Conditions

• Able to work in a fast-paced office environment with a high-volume workload, including the possibility of working beyond standard hours and on nights/weekends to meet deadlines.
• Able to work indoors, in an office environment, regardless of whether it is an open office, cubicle or private office.
• Able to travel occasionally, possibly overnight, and to attend meetings and conferences, when required.

Symmetry Energy is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status or any other classification protected by federal, state, or local law. If you are an individual with a disability and need accommodation to complete the application, please email us at recruiting@symmetryenergy.com.