What are the responsibilities and job description for the ServiceNow Analyst position at Talent Catalyst?
Job Description:
Our team is seeking skilled ServiceNow professionals to join our team on a contingent basis pending contract award. We are assembling a dynamic group of ServiceNow experts, including System Administrators, Developers, Implementation Specialists, and Architects, to support a large-scale ServiceNow implementation and ongoing management.
This project will focus on deploying and enhancing ServiceNow platforms for enterprise clients, covering modules such as IT Service Management (ITSM), IT Operations Management (ITOM), Security Operations (SecOps), and HR Service Delivery (HRSD).
Key Responsibilities:
- System Administrators: Maintain, configure, and troubleshoot ServiceNow environments, ensuring optimal performance and security.
- Developers: Design and develop custom applications, workflows, and integrations within the ServiceNow platform.
- Implementation Specialists/Consultants: Collaborate with clients to gather requirements, implement solutions, and configure ServiceNow to meet organizational needs.
- Architects: Lead the overall design and architecture of ServiceNow solutions, ensuring scalability, best practices, and alignment with client objectives.
Requirements:
- Experience with ServiceNow development, administration, or implementation.
- Proven track record of working on ServiceNow modules such as ITSM, ITOM, HRSD, SecOps, and/or CSM.
- ServiceNow certifications preferred (CSA, CIS, CAD, CTA).
- Strong problem-solving skills and ability to work in fast-paced environments.
- Excellent communication and stakeholder management abilities.
- Ability to translate technical requirements into practical ServiceNow solutions.
Preferred Skills:
- Experience with ServiceNow scripting, workflows, UI policies, business rules, and API integrations.
- Familiarity with Agile or Scrum methodologies for project delivery.
- Experience with ServiceNow upgrades, patching, and troubleshooting.
Additional Information:
- This position is contingent upon contract award.
- Selected candidates may transition into full-time roles upon project award and start of implementation.
- Remote and on-site positions may be available depending on project needs.
Salary : $70,000 - $150,000