Description. Job Summary. OneCloud’s As a Customer Success Specialist, is responsible for you ensuring customers achieve success with OneCloud’s solutions. Your responsibilities will include assisting customers during onboarding, providing support, resolving issues, and promoting the adoption of best practices. The ideal candidate is customer-focused, detail-oriented, and eager to deliver exceptional service. This office-based role is perfect for...
Description. Our Small Business Account Executive will present and sell the OneCloud UCaaS and SaaS product portfolio through daily self-generating prospecting activities. This is a fantastic opportunity to earn an uncapped, performance-based income while providing valuable service to our customers. This is more than “just a sales job” – it is your chance for a fulfilling and purpose-driven career that provides opportunities for growth, stability...
Description. . Implementation Onboarding Specialist, you will play a key role in setting up new customers for long-term success by guiding them through the initial phases of adopting our SaaS product. Your responsibilities will involve managing the onboarding process, ensuring that customers are fully trained, and that their implementation aligns with their goals. The ideal candidate has a passion for helping customers, a strong technical aptitud...
Description. As an Installation Field Support Technician, you will oversee the setup, configuration, and maintenance of voice over IP systems for commercial clients. Your responsibilities include configuring and installing VoIP and network hardware, configuring network settings, ensuring seamless integration with existing IT infrastructure, and troubleshooting technical issues. You will work closely with project coordinators and clients to ensure...
Description. . Job Summary. Strategic Account Manager are responsible for managing relationships with assigned customers or partners for OneCloud Corporation and its affiliates, for the purpose of embedded base revenue growth and churn mitigation. The Strategic Account Manager must have thorough knowledge of OneCloud’s products and services with the ability to make to present in person to embedded base clients. While Strategic Account Manager fre...
Description. Job Summary. Business Development Managers are responsible for obtaining new sales and customers, and for managing relationships with assigned customers or partners for OneCloud Corporation and its affiliates. These managers must have a thorough knowledge of their organization's products and services and need to be able to make targeted pitches for current and future clients. While Business Development Managers typically work in an o...
Job Overview. We are seeking Client Service Representatives to join our team. The ideal candidate will be responsible for managing customer inquiries and providing high-quality service to ensure customer satisfaction. Duties. Manage customer accounts and provide account management support. Analyze market trends and customer data to enhance service offerings. Utilize Salesforce or similar CRM tools to track customer interactions and resolve issues...
Job Overview. We are seeking Client Service Representatives to join our team. The ideal candidate will be responsible for managing customer inquiries and providing high-quality service to ensure customer satisfaction. Duties. Manage customer accounts and provide account management support. Analyze market trends and customer data to enhance service offerings. Utilize Salesforce or similar CRM tools to track customer interactions and resolve issues...
Job Overview. We are seeking Client Service Representatives to join our team. The ideal candidate will be responsible for managing customer inquiries and providing high-quality service to ensure customer satisfaction. Duties. Manage customer accounts and provide account management support. Analyze market trends and customer data to enhance service offerings. Utilize Salesforce or similar CRM tools to track customer interactions and resolve issues...
Description. . Job Summary. . OneCloud seeks tech-savvy individuals for front-line support, aiding clients with a range of information technology-related issues encompassing desktops, mobile devices, network services, and telephony equipment. This position is an in-office workspace, located in Charlotte, NC. Successful technicians prioritize first-class customer service, engaging customers through various communication channels, attentively addre...
