Overview. . The general purpose of the Chief Engineer at Terranea Resort is managing the maintenance of all the mechanical, electrical, and plumbing (MEP) systems throughout the hotel and managing the Engineering department, establish and maintain preventative maintenance programs for all equipment, systems, guestrooms and public areas/ general maintenance. lead effective safety programs. coordinate and implement capital MEP improvement projects....
Overview. The ideal candidate for the. Director of People Services. role at Terranea Resort is a competent and confident leader in overall people strategy. An individual with firsthand experience in a complex resort, challenged labor market, and has demonstrated an ability to apply innovative solutions to staffing. They'll have a proven background in the oversight of training and development implementation, a strong legal orientation in Californi...
Overview. . The Director of Marketing is a dynamic leader with a passion for innovation, meticulous organization, and a results-driven mindset. This is an on-site role responsible for developing and executing Terranea's comprehensive marketing strategy. This role drives awareness, guest engagement, and revenue growth across multiple platforms. Working alongside business unit leaders across the resort, the Director of Marketing will craft inspiri...
Overview. . The Assistant Banquet Manager will help the Banquet Manager in supervising the overall operation of the Banquet Department (Group meals, Pantry/kiosk service, Bar service, and event décor/entertainment). Responsibilities. Assist the Director of Meetings & Events with administrative and operational support. Work closely with the Conference Services and Catering Managers to coordinate and plan all events. Maintain a high degree of servi...
Overview. . The Senior Conference & Event Services Manager at Terranea Resort is responsible for the management of all aspects of Conference Service Planning in accordance with Hotel standards. Coordinates details and menus for clients' functions and maintains budgeted revenues through solicitation of business while controlling expenditures. Provide additional leadership as a senior member of the Conference Services team. Responsibilities. Work c...
Overview. . The Senior Conference & Event Services Manager at Terranea Resort is responsible for the management of all aspects of Conference Service Planning in accordance with Hotel standards. Coordinates details and menus for clients' functions and maintains budgeted revenues through solicitation of business while controlling expenditures. Provide additional leadership as a senior member of the Conference Services team. Responsibilities. Work c...
Overview. The Food & Beverage Supervisor will supervise, train and inspect the performance of Restaurant Staff, ensuring that all procedures are completed to Hotel standards. Assist where necessary to ensure optimum service to guests. Continually exemplify the attributes of property leadership corresponding to the culture of Terranea Resort, while leading through a hands-on, lead-by-example style that creates and fosters a positive work environme...
Overview. . This position will provide exceptional service to both internal and external guests at all times. They will be responsible to assist in providing leadership, guidance and support to the front desk team in the areas of guest service, training, scheduling and performance management for the overall successful day-to-day operations. They often provide the first point of contact for guests and is responsible for creating an excellent, memo...
Overview. . Plan, prep, set up and provide quality service in all areas of food production for menu items and specials in the designated outlets in accordance with standards and plating guide specifications. Direct, train and monitor performance of Line Cooks. Maintain organization, cleanliness and sanitation of work areas and equipment. Responsibilities. Assist with inventories as scheduled. Assist in plating up Banquet hot meals as assigned. ...
Overview. . . Responsible for maintaining the general condition of the property with regards to all aspects of basic electrical, carpentry, plumbing, mechanical and painting work. Complete maintenance request work orders from all departments on a timely basis. Participate in the preventive maintenance program for all building equipment and rooms. Complete other special projects assigned periodically by the Director of Engineering. Responsibili...
Overview. . Supervise, train and inspect the performance of assigned Room Attendants, Turndown Attendants, and House Attendants, ensuring that all procedures are complete to the resort’s standards. Assist where necessary to ensure optimum service to guests. Responsibilities. Maintain complete knowledge of and comply with all departmental policies/service procedures/standards. Maintain complete knowledge of correct maintenance and use of equipmen...
Overview. . The Reservations Sales Agent (On Site) will handle high volume phone calls, manual tracking reports, detailing downloaded reservations from central reservations and insure customer satisfaction. Responsibilities. Answer incoming calls in less than three rings in a professional demeanor following resort quality standards and adhering to the Aspire Reservations Sales Funnel to achieve an 90% or higher score on all sales calls, convert t...
