Retail Sales Associate/Stock Associate

The Arc of Palm Beach County is seeking an energetic team member with retail, customer service, sales, cashier, stocking and delivery experience.

Apply with us today and be part of a culture that values diversity and inclusion, make a difference in the community and the lives of others, work with others that care, listen and gets you involved, and have fun while growing in a rewarding career.

The Retail Sales/Stock Associate receives directives from the Store Manager on maintaining the stores appearance, stocking, hanging pictures and furniture placement and assisting customers. The associate may help in scheduling the pick-up & delivery of items.

Essential Duties and Responsibilities:

• Assist in calling customers to schedule time of donation pickups or deliveries.
• Assists in setting up deliveries, of customer purchases.
• Secure assistance from volunteers, clients or community service individuals as needed. 
• Observe careful handling of all donated items, able to lift up to 50lbs with assistance from a team member for large items.  
• Provide assistance to customers, duties include but not limited to: run cash register, record purchase using documentation as instructed, pull and price merchandise, test appliances/electronics before placing on sales floor, assist with donation carry-ins or purchases as needed. 
• Conduct yourself in a professional manner and display willingness to partner with all team members, display flexibility in schedule changes and job duties or job tasks. 
• Interact in a polite and cooperative and helpful manner with vendors, general public, customers, clients, board members and agency staff.  
• Associate must follow agency policies and procedures, safety is number one. 
• Report immediately to supervisor or Senior Director of Retail & Operations of any situation, circumstance or condition that is hazardous or harmful to staff, clients, or general public. 
• Supports in maintaining a clear path of all doors of exit in the store for accessibility to all persons involved.

Knowledge, Skills and Abilities:

• Excellent verbal and written communication skills. 
• Excellent interpersonal and negotiation skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Strong supervisory and leadership skills.
• Ability to adapt to the needs of the organization and team members.
• Ability to prioritize tasks and to delegate them when appropriate.
• Knowledgeable of Microsoft Office, Excel, Word.
• Maintain professional and courteous demeanor.
• Establish and maintain effective working relationships with team members, agencies, vendors, donors and funders.
• Identify concerns, generate and evaluate alternate solutions and make sound recommendations.

 Education and Experience Requirements:

• Possess High School Diploma or GED, have 2 years’ experience in retail sales/customer service. Ability to communicate effectively with management, staff and volunteers, customers and donors.
•  Must be able to operate POS/Cash Register and help supervise volunteers. 

 Physical Requirements/Working Conditions: 

• Ability to walk, sit, stand reach with hands and arms, talk and hear.
• Ability to kneel, bend, crouch, and lift and/or carry merchandise up to 50lbs alone or 50lbs with assistance.
• Primary working conditions are typical for an indoor/office environment requiring standing for an extended period of time; frequent use of computers and any standard office equipment.
• Specific vision abilities include close vision, distant vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Retail Sales Stock Associate benefits!

• Affordable Comprehensive Medical Insurance
• FREE Dental/Vision Insurance
• Flexible Spending Account (FSA)
• Paid Life Insurance & Disability
• Employee Assistance Program
• Bonus Days Off the week before New Year's Day
• Holiday, Vacation, PTO
• Retirement Plan
• Professional Development
• Mileage and Cell Phone Stipends
• Referral Bonuses

At The Arc, we are driven by our vision of a community where every person feels welcome, connected, and accepted.