This role includes installing and maintaining network hardware, software, and communication links whilst ensuring minimal network downtime occurs. Diagnosis, resolving, and documenting hardware and software problems in a timely and accurate fashion, providing end users with appropriate assistance. Responsible for managing all procedures related to the identification, prioritization, and resolution of end-user requests, including the monitoring, t...
This role includes installing and maintaining network hardware, software, and communication links whilst ensuring minimal network downtime occurs. Diagnosis, resolving, and documenting hardware and software problems in a timely and accurate fashion, providing end users with appropriate assistance. Responsible for managing all procedures related to the identification, prioritization, and resolution of end-user requests, including the monitoring, t...
