What are the responsibilities and job description for the Sales Coordinator position at The Ashton at Mayfield Heights?
Find your joy here, at The Ashton at Mayfield Heights, a Sonida Senior Living community! We offer a comprehensive benefit package to include competitive wage/salary, health and dental insurance, 401k with company match & much more!
The Ashton at Mayfield Heights, a premier retirement community in Mayfield Heights, Ohio provides quality care to residents in an Independent Living, Assisted Living and Memory Care community.
What we offer you:
- Flexible scheduling**
- Cutting edge technology to enhance the lives of our residents and make your job easier and more effective.
- SafelyYou - AI video technology that detects and prevent falls
- Advanced EHR Technologies - automated care assessments eliminating busy work, helping you deliver better care
- Sage - Improve call light response time and improvement to service and care
- Microsoft Power BI - one stop for all data needs
- Company support for educational and learning opportunities
- Paid referral programs for Team Member and Resident referrals
- Medical, dental, vision, and life/disability insurances*
- 401k retirement savings offering a discretionary match determined each year based on company performance
- Employee Assistance Program
- Dependent Care and FSA saving accounts
- PTO available day one
- Paid Training
- Benefit eligibility dependent on employment status
**Eligibility based on location
Sales Coordinator Responsibilities include:
- Back up support to Sales Director or Executive Director for touring, this may include weekends and evenings as necessary
- Weekly email or telephone outreach as assigned by Sales Director or Executive Director as needed
- In conjunction with the Sales Director and/or Activities Director assist with the implementation of the Care Connect program to welcome and support new residents and families.
- Assist and support in all marketing, outreach and public events.
- Ensuring calendar is up to date and working with leadership and other administrative assistants to prioritize meetings
- Lead processing and administration of leads and prospects
- Organizing and ensuring on-time processing of billing documents, and other business documents related to resident support
- Maintain proper files of leads and clients by keeping Yardi up to date
- Ensuring all functional team meetings are scheduled regularly, maintaining agendas and ongoing action items
- Contact with potential residents to set up meetings and welcome experience
- Support a positive move in and move out experience to exceed resident and family expectations
Qualifications:
- Experience working within an administrative role within business environment (2 years of experience preferred)
- Experience in customer service within a healthcare or senior housing setting
