KEY RESPONSIBILITIES AND ACCOUNTABILTIES. POD Support. Case processing – Opens new files for assigned attorney’s case managers, once they are approved by attorney and reviewed by case managers. Sends letters of representation, welcome letters, adverse party letters, and spoliation letters. Send disengage letters within 2 days. Close completed/settled files. Sort mail and scan to CM/Paralegals on attorney’s pod. Scanning, saving, and filing of USP...