The Langham Boston Jobs

Key Responsibilities. Answer phone calls in a timely manner with focus on converting into a reservation, while following company service standards. Input group rooming lists and facilitate all rooming list changes and billing. Processes all pick up and pace reporting and attend weekly group meetings. Processes all post group reporting including attrition and commissions to accounting. Maintain group blocks, rooming lists and reservations in syste...

PURPOSE AND OBJECTIVES OF POSITION. The Host is a member of the Food and Beverage team that assists in ensuring that Langham Hotel guest service and food and beverage standards are met. Hospitable, welcoming and friendly guest service, are essential requirements of the position. ESSENTIAL DUTIES AND RESPONSIBILITIES. Greet and seat guests. Answer the telephone/take reservations/manage Opentable reservations. Stock Menus and make sure they are cle...