The Bell Service Captain is a senior member of the Bell services and is always ready to offer an exceptional service experience to all guests. This person ensures that service standards meet or exceed expectations by acting as a mentor to coach bell staff. The Bell Captain’s main responsibilities include luggage service and storage, handling messages, and assigning work duties and schedules of Bell Service Attendants. Responsibilities. Uphold, tr...
The Door Person is responsible for providing excellent service to our guests from arrival to departure. Primarily, the Door Person directs the functions of the Bell services including luggage assistance, transportation, valet parking, guest requests, and overall upkeep of the Front entrance. Responsibilities. Greet and direct visitors and guests in a friendly, helpful manner. Adhere to all company policies and procedures. Supervise door and lugga...
