Business Office Manager

Responsible for all Facility billing, accounts receivable, and collection activities and supervision of billing and collections personnel. Responsible for achieving cash collection and AR goals for the Facility. Works with other department heads to ensure compliance with all financial regulatory and other requirements. Position may also manage accounts payable and payroll functions of the facility.

ESSENTIAL DUTIES and/or RESPONSIBILITIES include the following:

• Serves as liaison with long-term care facilities billing departments
• Establishes and maintains a system of financial record keeping, to include issuing receipts, preparing and making bank deposits, and recording payments using proper segregation of duties.
• Interacts with billing team and payers to define billing requirements and ensures prompt payment of claims.
• Manages census activities including daily, weekly, and monthly balancing with the nursing and admissions departments.
• Responsible for Resident Trust Account for residents, to include weekly and monthly reconciliations.
• Maintains records and ensures accuracy of billing for pharmacy, medical supplies, etc., as directed
• Coordinate with the facility case worker all changes the for Medicaid residents
• Stay current on policies regarding benefits administration and resident's trust accounting
• Orders office supplies, forms, collateral materials, logo wear, and medical supplies and equipment as directed
• Serves as communications liaison between Colleagues and candidates/applicants and the Human Resources and Payroll staff to facilitate recruiting, payroll,
• Handles general maintenance ordering for the facility
• Maintains and serves as resource for troubleshooting on all office equipment
• Assist refunds for accounts receivable, maintaining Medicaid logs, and helping process Medicaid applications.
• Performs other duties as assigned.

QUALIFICIATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE:

• Associates degree from accredited college with specialization in Business or Accounting; Bachelor's degree preferred.
• 2 years of experience in an office role of a Nursing Facility
• Experience with Medicare, Medicaid and Managed Care.
• Experience with oversight of billing functions for nursing facilities.

CERTIFICATES, LICENSES, and/or REGISTRATIONS:

• Valid driver's license preferred

KNOWLEDGE, SKILLS, and/or ABILITIES:

• Must have the ability to handle multiple tasks and priorities and have excellent time management and able to meet deadlines
• Solid leadership and relationship/team building skills- prior leadership/supervisor experience strongly preferred
• Ability to interact with public, personnel, residents, government agencies, families, and visitors
• PCC knowledge preferred
• Strong communication, interpersonal and organizational skills
• Knowledge of Microsoft Office programs
• Ability to work a flexible schedule, to include some evenings and weekends