At The Remedy, our Prior Authorization Specialist plays an integral role in the patient intake and billing process. Prior Authorization Specialists use their experience and knowledge of working with insurance companies to complete the verification of benefits and eligibility process, collect the appropriate documentation, and submit prior authorization requests. This position will also work closely with specialty pharmacies to fill prescriptions,...
The Remedy Corporation is seeking dedicated and reliable Customer Service Representatives to join our team as independent contractors. This is a work-from-home position, handling inbound calls for various clients and assisting with general customer inquiries. As a Customer Service Representative, you will be responsible for providing exceptional customer service, resolving issues, and answering questions in a professional and efficient manner. Th...
The Patient Access Coordinator plays a key role in supporting the patient intake and scheduling process at The Remedy. This position is responsible for managing patient appointment scheduling, ensuring smooth communication between patients and healthcare providers, and assisting with the coordination of services. The ideal candidate will have strong organizational skills, a customer-focused attitude, and the ability to work efficiently in a fast-...
A. t The Remedy, our. Prior Authorization Specialist play. s. an integral role in. the. patient intake and billing process. Prior Authorization Specialists use their. experience and knowledge of working with insurance companies to complete the verification of benefits and eligibility process, collect the. appropriate documentation. and. submit. prior authorization requests. . This position will also work closely with specialty pharmacies to fill ...
Can be based out of Vadnais Heights, Hudson, or Eau Claire. At The Remedy, our Patient Care Coordinator is the health professional who ensures that patients get the best care possible. They listen to patients to ensure needs are being addressed, educate patients, keep patient records up to date, and act as a liaison between the patient and healthcare personnel by keeping the lines of communication flowing. Duties/Responsibilities. Perform analyti...
Can be based out of Vadnais Heights, Hudson, or Eau Claire. The Medical Assistant provides direct patient care and administrative support to healthcare professionals to ensure the delivery of high-quality patient care. This role is essential in. assisting. with daily clinical operations and. maintaining. a smooth flow of care for patients. . . Duties/Responsibilities. . Provide direct patient care, including taking vital signs and. assisting. wit...
The. Patient. Financial. Coordinator. will. play an integral role in customer service as the face of The Remedy. Revenue Cycle Department. This role is the primary point of contact. for patient. billing needs. for the. services. that were provided. . The. Patient. Financial. Coordinator. supports the. revenue cycle. department and provides patients with. responses. as. requested. . . . Duties/Responsibilities. . Responds to patient communication ...
The Remedy Corporation has an ongoing need for Quality Assurance Specialists. As a quality assurance agent, you will make calls to various companies as a mystery shopper to assess the performance of the customer service department. You provide feedback via a detailed form that we present to our clients to allow them to make any necessary improvements. Your opinion matters. This serves in place of customer satisfaction surveys. It's that simple. W...
The Remedy Corporation is seeking dedicated and reliable Customer Service Representatives to join our team as independent contractors. This is a work-from-home position, handling inbound calls for various clients and assisting with general customer inquiries. As a Customer Service Representative, you will be responsible for providing exceptional customer service, resolving issues, and answering questions in a professional and efficient manner. Th...
The Remedy Corporation is looking for detail-oriented QA Mystery Shoppers to join our team on a contract basis. In this role, you will make outbound calls to various call centers, posing as a customer, to evaluate the performance of customer service representatives. Instead of traditional customer satisfaction surveys, you will grade the representative based on specific criteria, including communication skills, issue resolution, professionalism, ...
The Remedy Corporation is seeking dedicated and reliable Customer Service Representatives to join our team as independent contractors. This is a work-from-home position, handling inbound calls for various clients and assisting with general customer inquiries. As a Customer Service Representative, you will be responsible for providing exceptional customer service, resolving issues, and answering questions in a professional and efficient manner. Th...
The Remedy Corporation is looking for detail-oriented QA Mystery Shoppers to join our team on a contract basis. In this role, you will make outbound calls to various call centers, posing as a customer, to evaluate the performance of customer service representatives. Instead of traditional customer satisfaction surveys, you will grade the representative based on specific criteria, including communication skills, issue resolution, professionalism, ...
