Receptionist

Receptionist

Mission

The Rock School develops the whole dancer, enabling students to reach the highest standards of technique and artistry in a nurturing, supportive environment that elevates the art form, the dancer, and the audience.

Title

Receptionist

Reports to

Chief Administative and Content Officer

Salaried

Yes

Management

No

Exempt

No

POSITION OVERVIEW

The Rock School for Dance receptionist is responsible for greeting customers and visitors at the Philadelphia facility. They are in charge of admitting and giving customers directions to various parts of the building, contacting employees regarding visitors, answering phones and taking messages, and sorting and distributing mail. The receptionist supports a variety of administrative tasks, including phone duties, receiving visitors, and coordinating with vendors.

To succeed in this role, excellent written and verbal communication skills and competency in Microsoft Office applications such as Microsoft Word and Excel, and Google Workspaces programs are required. Prior experience as a receptionist is also preferred.

Please note that evening and weekend hours are required.

RECEPTIONIST DUTIES AND RESPONSIBILITIES

• Greet customers and visitors with a positive, helpful attitude.
• Assisting customers in finding their way around the facility.
• Announcing visitors as necessary.
• Helping maintain workplace security by issuing, checking, and collecting badges as necessary and maintaining visitor logs.
• Assisting with a variety of administrative tasks, including copying, faxing, taking notes, and making travel plans.
• Answering phones in a professional and timely manner, and properly routing calls as necessary.
• Assisting with follow-up calls and inquiries.
• Assisting colleagues with administrative tasks.
• Performing ad-hoc administrative duties.
• Answering, forwarding, and screening phone calls.
• Sorting and distributing mail.
• Provide excellent customer service.
• Scheduling appointments.
• Other duties as assigned.

REQUIREMENTS

• Associate’s or bachelor’s degree in a related field.
• Prior experience as a receptionist or in a related field.
• Consistent, professional dress and manner.
• Excellent written and verbal communication skills.
• Competency in Microsoft applications, including Word, Excel, and Outlook and Google Workspaces applications.
• Good time management skills.
• Experience with administrative and clerical procedures.
• Able to contribute positively as part of a team, helping out with various tasks as required.

APPLICATION INFORMATION

Compensation is $20 per hour, 30 hours per week. Health benefits included.

The Rock School for Dance Education is committed to recruiting and fostering a diverse community of staff and students and is proud to be an Equal Opportunity Employer. The School prohibits discrimination based on an individual's age, ancestry, citizenship, color, creed, disability, ethnicity, gender identity, marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other characteristics protected by applicable federal, state or local law. BIPOC individuals, LGBTQ individuals, and members of other historically disenfranchised and marginalized populations are strongly encouraged to apply.

ABOUT THE ROCK SCHOOL

The Rock School for Dance is universally recognized as one of the world’s finest pre-professional training institutions. For 60 Years, it has served the Philadelphia community and beyond, enriching the lives of children in under-resourced public schools and developing leading dancers with the world’s top dance companies.

A Northeastern University study published in the October 2023 journal Scientific Reports named The Rock School for Dance Education the best ballet school among the 1,603 U.S. ballet academies examined. The study looked at 6,363 ballet students over a span of 21 years to note a correlation between where the students trained and their success in Youth America Grand Prix competitions and subsequent professional dance employment. More students from The Rock School proved successful than from any other American school.

George Balanchine and Barbara Weisberger established the School of Pennsylvania Ballet in 1963 as part of Philadelphia’s professional ballet company. The institutions separated in 1992 following a significant gift from philanthropist and community leader Dr. Milton Rock, who gave the growing school ownership of its building. The school was incorporated on November 17, 1992, as The Rock School for Dance Education. Bojan and Stephanie Spassoff led the School to significant growth and acclaim from 1986 through 2021.

Today, The Rock School is led by President & Director Peter Stark, a former professional dancer who is regarded as one of the world’s finest teachers. The School operates on a $6 million annual budget with facilities that include The Rock School | Philadelphia and a suburban satellite school, The Rock School | West Chester. Nearly 200 weekly ballet classes bring hundreds of students aged three to 19 to The School’s studios. 60 International boarding students find a safe and comfortable home at The Marine Club in South Philadelphia, with 90 select students receiving both dance and college preparatory academic education at The Rock School.

The annual Summer Intensive welcomes 500 students worldwide to Philadelphia. Young dancers study for eight weeks with The Rock School’s faculty and a roster of guest artists from the world’s finest ballet and contemporary dance companies. The two-week Junior Intensive prepares less-experienced dancers for advancement in their home schools.

The RockReach program has engaged K-12 participants from under resourced and economically imperiled communities since 2000. Residencies provide 32 or more weeks of structured dance and music programs to students in 12 Philadelphia Title 1 public

and charter schools with few or no arts education offerings. The Engagement Program debuts in 2024 as a free after-school program to feed the bodies, minds, and souls of children in three neighborhood elementary schools.

The Rock School is at the forefront of progressive change in the dance field, modernizing ballet’s norms and opening avenues for participation in historically left-out places. Students are encouraged to wear shoes and tights that match each child’s skin color, and personal identities are celebrated in classes, performances, and self-expression. Sixty-five percent of the RockReach faculty are people of color, connecting students to role models who look like themselves succeeding in artistic work that brings life satisfaction.

The School’s annual production of Classic Nutcracker puts the increasingly diverse student body on the Miller Theatre’s stage for the community. Ticket prices start at $9.50, lowering the barrier to attendance by economically disadvantaged people. A sensory-friendly performance open only to RockReach students creates a positive theatre experience for young people they might not otherwise have. In all, nearly 3,800 students annually experience The Rock School’s Classic Nutcracker for free through live and virtual performances where audiences see a cast inclusive of race and body types, which epitomizes The Rock School’s commitment to inclusivity.

Graduates of The Rock School find employment with premier dance companies worldwide and on Broadway stages. Rock students continue to receive top honors in the Prix de Lausanne, Youth America Grand Prix, World Ballet Competitions, USA International Ballet Competition, Moscow IBC, and Berlin Tanzolymp. The faculty includes distinguished dancers, instructors, and choreographers serving over 1,200 students. Today, The Rock School is proud to award over $1.4 million in annual scholarships.

Job Type: Full-time

Pay: $19.00 - $20.00 per hour

Expected hours: 30 per week

Benefits:

• Health insurance
• Paid time off

Schedule:

• Monday to Friday
• Weekends as needed

Work Location: In person

Salary : $6