Administrative Assistant/Scheduler

The Royal Ballroom is seeking a professional to fill an essential role.

If you are energetic, organized, detail-oriented, and have superior customer service and communication skills, consider joining our team as an Administrative Assistant.

The Administrative Assistant is responsible for booking, coordinating, and monitoring the events at The Royal Ballroom. Reporting to the Senior Event Manager, the Administrative Assistant works collaboratively with all departments within The Royal Ballroom to ensure an unforgettable experience for clients and guests.

OUR PURPOSE:

As The Royal Ballroom's premier event venue, our mission is to WOW our guests with unforgettable experiences. Our team of passionate, creative professionals is devoted to excellence in service, amenities, and venue management.

BENEFITS:

• Group Medical, Dental, Vision, and Life Insurance Benefits

WHY WORK AT THE ROYAL BALLROOM:

• Opportunities to grow within Royal Ballroom
• Great opportunity to bolster your experience
• Excellent pay
• Competitive benefits

GET A GLIMPSE OF ALL YOU WILL EXPERIENCE AS AN EVENT SPECIALIST:

• Coordinate and monitor all open house events
• Contact various vendors and confirm pricings to present to client
• Print and order special event Royal Ballroom signs and supplies
• Develops detailed and accurate plans and diagrams for each event and distributes them to each department
• Assists clients by conducting tours and hosts pre and post-conference meetings
• Oversees the event to ensure policies and procedures are being followed
• Maintains client policy and procedure guide
• Assists the Marketing and Sales Department where needed
• Participates in department, company, industry, and trade-related professional organizations and training
• Performs a variety of related tasks and duties as assigned

REQUIRED EDUCATION/EXPERIENCE/SKILLS:

• Associate degree in hospitality, related degree, or related experience
• A minimum of 2 years experience in event/industry or related work experience
• Experience in a large-volume venue facility is a bonus
• Experience with event planning software (Ex. Ungerboeck & Social Tables)
• Leadership skills and ability to direct and delegate tasks
• Advanced computer skills and ability to learn new software
• Possess high attention to detail
• Ability to write reports, business correspondence, and procedure manuals
• Advanced communication skills and ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
• Ability to troubleshoot, define problems, collect data, establish facts and draw valid conclusions.
• Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or government regulations
• Ability to calculate figures and amounts such as discounts, interest, proportions, percentages, area, circumferences, and volume
• Ability to perform multiple functions in a fast-paced environment
• Ability to work in a high-stress, high-volume work environment
• Ability to prioritize tasks and be flexible with changes in workloads
• Assesses multiple demands and priorities and identifies necessary resources to handle critical work demands
• Ability to read, understand, and carry out simple and detailed written or verbal instructions
• Provides timely and thorough customer service to internal and external customers
• Communicates regularly within the department and cross-functional teams
• Interacts professionally and effectively with others
• Professionally deal with own emotions, reactions, and motivations and maintain a courteous demeanor at all times
• Present a neat, clean, and professional appearance by following established grooming and uniform standards
• Responsible for being dependable and a self-starter
• Regular and reliable work attendance at scheduled time-on-site
• Works as a team player, sharing knowledge and skills

PHYSICAL REQUIREMENTS:

• Involves light physical activity, performing non-strenuous daily activities of a primarily administrative nature
• Constantly involves sitting, using hands and fingers, talking, and hearing
• Frequently involves standing and walking
• Occasional bending, stooping, kneeling, and twisting
• Occasional reaching and use of ladders, stools, and stairs
• Occasional lifting, pushing and pulling up to 50 pounds
• Occasionally required to travel

Job Type: Full-time

Pay: From $22.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Experience:

• Administrative: 1 year (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person

Salary : $22