What are the responsibilities and job description for the Deposit Operations Representative position at The Savings Bank?
Location – Circleville, Ohio
Job Area – Deposit Operations
Employment Type – Full Time
FLSA Classification – Non-Exempt
Primary Schedule – During location hours
Supervisory Responsibility – None
The Deposit Operations Representative role provides deposit account and product support to customers.
Duties and Responsibilities
· Provide support on cash management services and consumer electronic banking products.
· Promptly assist with customer inquiries including research and resolution.
· Review and maintain customer deposit information files.
· Responsible for deposit accounting processes including but not limited to remote deposits, wires, and electronic files.
· Manage daily accounting and bookkeeping tasks utilizing core generated reports.
· Process debit card disputes and card requests.
· Understand the necessity and value of accuracy and attention to detail.
Knowledge, Skills, and Abilities
· Ability to communicate clearly and professionally at both written and verbal levels.
· Ability to learn and adapt to regulatory changes and company growth.
· Ability to reason and make decisions.
· Ability to manage workload by taking ownership and pride in assigned tasks.
· Strong organizational, multi-tasking and prioritizing skills with attention to detail and follow-up.
Education and Experience
· Customer service experience required.
· Banking experience preferred.
· Microsoft Office, or equivalent, knowledge.
· High School diploma or GED equivalent.
*This job description is not intended to cover or contain a comprehensive listing of activities, duties, or responsibilities required of employees in this position. Further, this job description should not be considered an employment contract. All employment is employment-at-will. We reserve the right to modify job duties or descriptions at any time.
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- Day shift
- Weekends as needed
Education:
- High school or equivalent (Required)
Experience:
- Customer service: 1 year (Required)
- Banking: 1 year (Preferred)
Ability to Relocate:
- Circleville, OH 43113: Relocate before starting work (Required)
Work Location: In person
Salary : $15