Property Manager

Who We Are

The United Group of Companies, Inc. – celebrating over 50 Years in business - is a full-service, vertically integrated leader in real estate development and management with over 50 years of industry expertise. Our mission is to develop, build, and acquire vibrant communities where our residents, investors, partners, and commercial clients feel welcome, connected, and fulfilled. Our commitment to innovation sets us apart and is evident in our award-winning lifestyle programs. We firmly believe that where you live, and work, should be an experience that enriches and improves your life. United Group provides a place to call home and a space where businesses thrive in all communities we join.

We are honored to have been voted by our employees as one of the Albany Times Union's Top Workplaces for eight consecutive years, along with being named a national Top Workplaces USA employer for four consecutive years, most recently for 2024. We are also thrilled that our management company, United Plus Property Management (UPPM), has earned the Accredited Management Organization (AMO®) of the Year Award for 2024! To learn more about us, please visit our website: https://www.ugoc.com/

Join Our Team!

You are dedicated, outgoing, organized, and excel in a fast-paced environment. You know how to persevere through challenges. You are happiest as a leader in a team setting and you love to collaborate with others to get the job done. You are a natural at delegating responsibility but also love to take others under your wing to show them the ropes. You have phenomenal communications skills and even better follow-through. This will be critical as you will be leading a team of property management professionals to provide the superior customer service for our residents that we are known for.

We have an immediate need for a full-time Property Manager to join the team at The Alloro at University Groves - one of United Group's professionally managed, premier luxury 55 communities located in Sarasota, FL.

Marketing Leasing:

• Creates Annual and 90-day Marketing Leasing Plans in collaboration with the Marketing Department
• Responsible for the successful execution of Marketing Leasing Plans
• Coordinates and disseminates the timely communication for scheduled events
• Provides continual sales and leasing training to all leasing and sales staff
• Makes recommendations to improve marketing and leasing programs
• Prepares regular market surveys; shops competition regularly
• Prepares weekly and monthly reports
• Reviews all rental applications and lease forms for accuracy and compliance with resident policy

Financial Reporting Control:

• Preparation of the property's annual budget - works directly with Regional Manager and Property Accountant
• Monitors budget performance and reports variances from budgets
• Assists Property Accountant with preparation of monthly financial accounting, reporting, and explanation of variances
• Prepares purchase orders, inputs all invoices into Entrata
• Reports payroll information to the Corporate office / Human Resources on a timely basis
• Supervises inventory of all equipment and supplies
• Management of property's Petty Cash

Site Activity Resident Management:

• Provides leadership to staff and residents by following all company procedures and demonstrates a professional image and demeanor consistent with company standards
• Works with Regional Manager to maximize NOI and ensures owners goals and objectives are aligned with property operations
• Creates and drives new revenue streams to achieve and exceed goals and objectives
• Ensures all resident retention programming , the SUN® program, is executed in a consistent and high quality manner to ensure the highest levels of resident satisfaction is achieved
• Ensures resident files are accurate and complete and maintained in a manner consistent with operating guidelines
• Ensures rent collection programs are administered consistently to ensure revenue is collected within operating standards
• Manages resident complaint log and seeks assistance from Regional Manager when needed
• Manages move-ins and move-outs as site activity requires and ensures proper communication with all site staff to ensure proactive and cohesive operations

Maintaining Physical Asset:

• Regularly evaluates maintenance operations at each site and determines cost efficiency of staffing and preventative maintenance programming
• Makes regular, detailed inspections of physical plant and reports any observed deficiencies and ensures corrective action is taken
• Audits service requests performed by the site staff
• Regularly performs inspections of maintenance work - implements, reviews, and when necessary, makes periodic changes to maintenance schedules
• Evaluates and approves decisions for physical repair, replacement , and/or improvements consistent with capital improvement plan
• Knowledgeable of current status and conditions of all vacant apartments
• Performs regular inspections of common areas, community rooms, common hallways, stairwells, elevators, apartments, grounds, exterior of building, perimeter of property, etc.
• Supervises all vacant apartment make-ready procedures; ensures productivity of staff through routine inspections, view of work in progress
• Directs and/or makes recommendations to Maintenance Supervisor for physical repairs, replacements, and/or improvements when approved
• Directs, approves, and/or makes recommendations for supplies, materials, and equipment and orders when approved
• Evaluates maintenance operations periodically to determine cost efficiency

Staff Training Development:

• Trains staff members on the Company’s standard operating procedures and policies and procedures
• Ensures staff training is consistently administered
• Ensures staff members are knowledgeable and trained on the company’s standard operating procedures and policies
• Coordinates and ensures site staff is trained properly in Yardi
• Upholds standards relating to employee training and United’s Pure Safety training and industry specific training
• Provides leadership to staff and residents by following all company procedures and demonstrates a professional image and demeanor consistent with company standards

Human Resources Personnel Management:

• Responsible for ensuring staffing levels are aligned with the needs of the business
• Supervises on-site personnel and all activities relating to personnel management, i.e. scheduling, time and attendance management, payroll, progressive discipline, etc.
• Manages employee training and development
• Hires and terminates employees in accordance with established guidelines
• Conducts formal employee performance evaluations and recommendations for promotions and/or salary increases for all site personnel

Job Overview Requirements

• Compensation: $80,000 salaried/exempt, eligible for Bonus Incentive Program.
• Work Schedule: Full Time; Monday through Friday, 8:00am – 5:00pm and availability on the evenings/weekends for property events/activities, emergency scenarios, and related needs due to property in lease up status.
• Preferred Education: Bachelor’s Degree and/or related/applicable work experience in property management.
• Preferred Experience / Certifications: 3-5 years of experience in Class A, luxury, lease up real estate, preferrable within senior living space. ARM/CPM/CAM credentials are also preferred but not required.
• Qualities: Demonstrates integrity on a personal and professional level; Exceptional communication and leadership skills; Ability to solve problems involving residents, maintenance, and challenging situations.

Benefits Time Off

• Medical: Highmark BlueShield of Northeastern NY – 3 insurance plans with HSA options; eligibility 1st of the month following 30 days.
• Dental Vision: eligibility 1st of the month following 30 days.
• Life Insurance: Company paid Basic Life Insurance Policy (1x Annual Salary) with additional Voluntary Life Plans; eligibility 1st of the month following 30 days.
• 401K Retirement Plan: Voya Financial; Employee Contribution Eligibility at 1st of the month following 90 days; eligible for Employer Match after 1 Year of Service; up to 4% Company Match.
• Additional Benefits: Employee Assistance Program; United Concierge Medicine (24/7 telemedicine service, including Mental Health); Calm App premium subscription; Learning Care Group (childcare tuition discount); Dependent Care FSA; Tuition Assistance Program.
• PTO: Personal (24 Hours), Sick (56 Hours), and Vacation Time (80 Hours; escalated based on years of service up to 160 Hours); eligibility after 90-day Introductory Period.
• Holidays: 10 Company Paid Holidays.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected class covered by law.