What are the responsibilities and job description for the Relocation Agent position at The Urban Group Inc?
Job Summary
We are seeking a passionate and experienced Relocation Agent to join our team on a project-based basis. In this role, you will be responsible for assisting tenants in relocating from subsidized housing units outside of the project. This requires a strong understanding of housing resources, excellent client service skills, and the ability to navigate complex situations with empathy and professionalism.
Key Responsibilities :
- Conduct thorough needs assessments :
Meet with tenants to understand their individual needs, preferences, and relocation challenges.
Assist tenants in identifying and exploring suitable housing options within their budget.
Ensure that tenants are informed of their rights and options throughout the relocation process.
Document all interactions with tenants and maintain detailed records of relocation activities.
Collaborate with landlords, property managers, social service agencies, and other community partners.
Qualifications :