What are the responsibilities and job description for the Call Center Associate position at TLC Associates?
General Information:
A fun and rewarding work environment, great pay and the opportunity to grow and thrive in an employee-focused company! We are currently hiring Inbound Customer Experience Associates with paid training and all sorts of perks including a relaxed dress code and team building fun. Interested in learning more? Let’s learn a little about how amazing you are and see if this could be the first step to a new career!
Perks:
- Huge advancement opportunities
- Daily contests and prizes
- Ongoing referral bonus incentives
- Fun work environment
- Casual dress daily
- Health and Wellness Fringe Benefit of 4.98 per hour up to forty hours per week. This is money you will receive in addition to the $17.20 hourly pay.
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Essential Duties and Responsibilities:
- Provide extraordinary experiences to many different existing customers.
- Actively listen and respond to customer concerns
- Troubleshoot customer issues
- Read and communicate well in English
- Type/navigate mouse while holding a conversation
- Sit for long periods of time
- Navigate multiple computer systems
- Meet and exceed self-set sales goals
Qualification requirements:
- High level of professionalism, honesty, and drive, with a passion to excel
- Excellent communication, problem solving skills, time management, organization, and multi-tasking abilities
- Comfortable working on the phone with customers in a high-volume call center environment
- Ability to listen to customer challenges and issues, provide assistance towards a potential resolution, and drive overall sales
- BACKGROUND CHECK REQUIRED
Company Information:
TLC Associates is a company that is inspired by our power to Connect. We pride ourselves on this ability by focusing on connecting with our clients by aligning with their goals tightly. We connect with their customers by hiring the best possible team members capable of delighting them with amazing experiences. At the forefront of our connection is the priority we place on connecting with our employees by rewarding, motivating, and delivering on our promise of a fun, family-oriented work environment that fosters success. For more information, visit www.tlcassociates.com or call (915) 519-3424.
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Job Type: Full-time
Salary: $10.05 to $20.00 /hour
Location: 1790 Commerce ParkSte A, El Paso, TX 79912
Job Type: Full-time
Pay: $17.20 per hour
Expected hours: 40 per week
Ability to Relocate:
- El Paso, TX 79924: Relocate before starting work (Required)
Work Location: In person
Salary : $10 - $20
