Duties include (but not limited too). Accurately testing, identifying, repairing, resolving, and documenting end user technical issues regarding basic network/desktop support, printers, PDAs, iPad / iPhone, and LAN cable drops. Troubleshooting and resolving software issues. reimaging computers/hard drives. IMACD functions including installation and decommission for isolated one-off tasks. Backing up and restoring settings and associated systems a...
Job Summary. Provide strategic direction and leadership for. DaaS and Digital Workplace Services. overseeing strategic technology planning, innovation, process and operations, client acquisition, and GTM strategy and partnerships. Collaborate with leadership, internal stakeholders, external OEMs, and partners to build out all aspects of the. Modern Workplace Service portfolio. including product roadmaps, metrics/KPIs, product messaging, pricing, ...
Experience. A positive attitude matters more than exact experience, but the candidate should be eager to grow their career in IT. Although many tasks will be less technical, there will be numerous chances to learn through challenging projects. Demonstrated dependability is an important qualifier. Capabilities. Extensive familiarity with Windows PC operating systems and proficiency in Microsoft Office. Having strong proficiency in MS Excel is part...
Skills/Knowledge Required. 5-7 years Win7 and Win10 operating systems knowledge. Ability to perform logical OSI layer troubleshooting to determine root cause of errors. Working knowledge of TCP/IP, DHCP, DNS, and LAN/WAN networks. Subnetting and basic network security. Familiarity with ServiceNow ticketing system and reporting metrics. Experience developing and deploying attended/unattended imaging/OS installation and virtual backups. SCCM softwa...
Bachelor’s degree or equivalent experience (i.e. 7 years’ experience in an IT technical role). 5 years’ direct experience supporting C-Suite executives and other VIP staff. 7 years’ experience in desktop hardware, operating systems, smartphones, and printers. 7 years’ experience in Microsoft products (Windows, Office, Outlook, Skype, etc.). 7 years’ experience in business communication platforms such as messaging, video conferencing, telephony et...
