The Member Solutions Specialist I (MSS I) will assist the Member Solutions Specialist II (MSS II) in reducing write-offs, nonperforming assets, and delinquenciesby identifying deteriorating credit situations. The MSS I will assist members by avoiding collection and/or legal action on both overdrawn and NSF deposit accounts as well as loans. They will submit uncollectable accounts to the appropriate credit agencies for collection, and assist in securing and protecting collateral. They will also assist Loan Processors in maintaining loan files. The MSS I will contribute to the success of the credit union through self-motivation and participation in team efforts.

Job Type: Full-time

Pay: $22.00 - $23.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Experience level:

• No experience needed

Physical setting:

• Office

Schedule:

• Monday to Friday

Experience:

• Cash handling: 1 year (Preferred)
• Banking: 1 year (Preferred)
• Customer service: 1 year (Required)

Ability to Commute:

• Ketchikan, AK 99901 (Required)

Ability to Relocate:

• Ketchikan, AK 99901: Relocate before starting work (Preferred)

Work Location: In person