Job Summary. The Mortgage Loan Processor will have advanced knowledge in all TFCU lending products, credit union procedures, and loan-related policies. The Mortgage Loan Processor will be highly skilled in mortgage processing and other mortgage-related duties. Typically the Mortgage Loan Processor will have a minimum of 18 months of loan department-related experience and will understand and ensure compliance with all credit union policies as well...
Job Overview. The Card Services Specialist supports the day-to-day operations of the credit union’s card services. This role focuses on processing transactions, handling routine member inquiries, and performing basic fraud detection activities for both credit and debit cards. The Specialist ensures compliance with industry regulations and internal policies while providing excellent customer service. The Specialist will assist in maintaining a pos...
The Loan Operations Specialist will be required to perform basic lending functions and is required to have a basic knowledge of TFCU lending products and services. This is an entry level position responsible for providing a positive member service experience to all members. The Loan Operations Specialist will maintain a basic working knowledge of all credit union products and services with the ability to refer members to appropriate internal reso...
Job Overview. The MSR I is an entry level position responsible for providing a positive member service experience to all members. The MSR I will maintain a basic working knowledge of all credit union products and services with the ability to refer members to appropriate internal resources when necessary. The MSR I will be able to knowledgeably assist members with, and discuss, the duties and functions listed below. They will understand and ensure...
The Member Solutions Specialist I (MSS I) will assist the Member Solutions Specialist II (MSS II) in reducing write-offs, nonperforming assets, and delinquenciesby identifying deteriorating credit situations. The MSS I will assist members by avoiding collection and/or legal action on both overdrawn and NSF deposit accounts as well as loans. They will submit uncollectable accounts to the appropriate credit agencies for collection, and assist in se...
