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Human Resources Office Associate

Town of Normal
Normal, IL Full Time
POSTED ON 2/12/2025
AVAILABLE BEFORE 4/11/2025

Starting salary is $44,641 to $52,518 depending upon qualifications. The full salary range for this position is up to $70,989.

The mission of the Human Resources Department is to: 1) serve all Town Departments in recruiting and retaining the highest quality workforce; and 2) serve all employees with exceptional benefit administration and employment services. The Town seeks a passionate individual to join this team in the role of Office Associate

This is a highly responsible office support position that performs routine clerical and administrative functions for the Human Resources Department. This position must apply independent judgment based on acquired knowledge and experience to support the Department's management of personnel policies, employee benefits and programs.

This position requires the ability to maintain confidentiality, work effectively and positively with fellow employees, officials, and the general public, and develop a sound understanding of Town policies, procedures and benefits. This position also requires strong writing and verbal communication skills, considerable knowledge of modern office organization and the ability to develop strong working relationships with employees.

Duties/Essential Job Functions

  • Provides office support by entering, formatting, and printing information; organizing work; answering the telephone; relaying messages; maintaining equipment and supplies.
  • Scans and files documents for records retention, complying with all legal and organizational record retention policies and practices.
  • Submits employee data reports on a scheduled and as-requested basis by assembling, preparing, and analyzing data.
  • Maintains employee information by entering and updating personnel records and status-change data internally and on all benefits vendor websites.
  • Respects the importance of confidentiality of information to maintain the professionalism of the department.
  • Assists in the recruitment process by scheduling interviews, copying interview guides, proctoring exams, etc.
  • Provides support for various Town benefits including Wellness Reimbursements, Tuition Reimbursements, and other Town or department programs or services.
  • Processes all bills for payment by the Human Resources Department.
  • Performs other duties as assigned.

Required Knowledge, Skill and Abilities

  • Ability to maintain confidentiality in all aspects of position.
  • Must possess strong interpersonal skills and the ability to deal effectively and positively with fellow employees, officials, and the general public.
  • Ability to learn the Town's purchasing and payroll system.
  • Ability to learn and assist in administering the Town's policies, personnel procedures, and benefits.
  • Ability to prepare effective correspondence on routine matters and to perform routine office management details without supervision.
  • Ability to understand and effectively carry out oral and written instructions.
  • Must possess strong verbal and written communications skills.
  • Must have considerable knowledge of modern office equipment and procedures, including Microsoft Office suite.

Desirable Training and Experience

Graduation from a standard high school or equivalent; considerable office support experience in the human resources and benefits field is preferred. Familiarity with general Human Resources functions is useful, or, any other training and experience that provides the required knowledge, skills and abilities to successfully perform the job requirements

Job Type: Full-time

Pay: $44,641.00 - $70,989.00 per year

Benefits:

  • Dental insurance
  • Health insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

Schedule:

  • Monday to Friday

Work Location: In person

Salary : $44,641 - $52,518

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