What are the responsibilities and job description for the Front Desk Manager position at TownePlace Suites Nampa ID?
Job Description
Job Description
If you've found your calling in helping others and providing excellent customer service, you could be the next full-time Front Desk Manager at TownePlace Suites , Nampa! We need an attentive leader to guide our front office team and deliver excellent experiences for guests.
When you join us in Nampa, ID, you earn a competitive wage of $17.00 - $20.00 / hour .
Your schedule includes nights, weekends, and holidays as needed. Become the newest member of our dynamic office and help our hotel guests have an amazing time!
WHAT SETS US APART
We're more than just a brand-new extended-stay hotel-we're a family. Our 112-room hotel features in-room kitchens, separate sitting areas, a swimming pool, and a hot tub, offering guests a comfortable home away from home. We're looking for passionate team members to help us make it a success. We pride ourselves on fostering a supportive, family-like environment where hard work is valued and career growth is encouraged. Our full-time employees enjoy a comprehensive benefits package, and you'll have the chance to be part of a rapidly growing area in Nampa near top attractions like the Ford Center, local businesses, and expanding business parks. Join us and be part of something exciting from day one!
Please note : The hotel is currently in its pre-opening phase. As part of the pre-opening team, you will play a key role in helping to prepare and launch the hotel, ensuring a smooth and successful opening.
WHAT WE'RE LOOKING FOR
- 2 years of front desk or customer service experience
- Proficiency with basic computer applications and hotel property management systems
- Excellent leadership and team management skills
- Strong communication, interpersonal, and customer service skills
- Professional problem-solving and conflict-resolution skills
- Ability to work a flexible schedule with some weekends and holidays
- Ability to consistently meet brand and operational standards
Our ideal Front Desk Manager has 1 years of supervisory experience and some Marriot knowledge.
YOUR NEW ROLE
Always friendly and professional, our Front Desk Manager handles the vital administrative tasks that ensure our guests have an incredible stay. You lead your office team in completing excellent work, creating schedules to ensure every shift is fully covered. Following hotel policies and adhering to brand standards, you conduct engaging training sessions and maintain open communication between departments to ensure efficient operations.
You expertly resolve guest problems and concerns, answer questions, and encourage future stays. Attentive to accuracy, you maintain hotel records related to occupancy, reservations, and payments. By empowering your team to deliver exceptional customer service, you proactively address issues and expertly manage our hotel systems, ensuring every stay is truly remarkable!
Do you have what it takes to excel as our Front Desk Manager? Take charge of our office team and elevate our guest experience by filling out our initial application today!
Job Posted by ApplicantPro
Salary : $17 - $20
