Party Greeter

POSITION SUMMARY

Responsible for overall guest service for the renter and their guests.  A Party Greeter works under the supervision of the Facility Rentals Coordinator.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Communicate to renters, guests and staff with professionalism, enthusiasm, and courtesy. Demonstrate respect, responsibility, and caring.
• Act in a professional and positive manner by abiding by the dress code and upholding all C&RC policies.
• Arrive promptly as scheduled. Obtain the Rental Permits and Greeter Checklist found in Facility Greeter files. Ensure all sign-in sheets and signs are prepared correctly.
• Review room(s) for cleanliness and correct set-up and prepare check-in area. Register, check-in and check-out all guests at a function.
• Ensure function runs smoothly by checking with renter and party guests, and head lifeguard, every 15 minutes for a Pool Party and every 30 minutes for a CMM function.
• Actively plan, set-up, lead and participate in Gym Party activities.
• Is present and immediately available throughout entire function to answer and assist with questions and/or problems while ensuring overall level of customer service is above and beyond expectations.
• Complete walk though of entire room and follow-up with Manager on Duty,  Maintenance and/or Housekeeping if any damage occurred during the function. Complete necessary forms if damage occurred.
• Complete all necessary paperwork and file as appropriate.
• Communicate with the Facilities Rental Coordinator: This includes answering emails and texts in a timely manner, following protocol for schedule changes, and attending mandatory meetings and trainings.

QUALIFICATIONS

Necessary Knowledge, Skills and Abilities

• Must be at least age 16.

• Comfortable working with children and adults, sometimes in tense situations.
• Willing to be trained and certified to perform CPR and first aid.
• Ability to separate and create a balance between work and personal life.
• Ability to communicate effectively in the English language.

  Education and Experience

• Must be at least age16.
• Must obtain all pertinent state and federal clearances.

PHYSICAL DEMANDS

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• While performing the duties of this job, the employee is frequently required to walk, sit and talk or hear. The employee is occasionally required to use hands to finger, handle or feel equipment; and reach with hands and arms.  

• The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus.

WORK ENVIRONMENT

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

SELECTION GUIDELINES

• Formal application, rating of education and experience; oral interview and reference check; job related tests may be required. 

• The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. 

• The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.