Account Manager

Trendex is looking for a talented and motivated Account Manager with manufacturing experience.

***THIS IS AN IN PERSON POSITION***

4x 10 HR DAYS M-TH

Trendex is looking for an Account Manager whose primary area of responsibility is to GROW EXISTING ACCOUNTS by developing relationships with key accounts and ensuring excellent service leading to long-term customer satisfaction and retention. They will need to be actively looking for new opportunities to expand business within both the current customers base and prospect pool, bringing in the appropriate team and work collaboratively in the sales process to successfully win the business.

Located in Saint Paul, MN, Trendex is an assembly manufacturing company specializing in the design and production of custom marketing tools. Trendex has a highly diverse team that makes high-end products.

The ideal candidate will have the ability search for new and existing Customers and Business Development opportunities; as well as to gather all relevant information from a variety of sources (both internal and external) in order to create accurate information for RFQ, Estimating, create Order and guide the Production Timeline and Process.

· Take ownership of Business Development and Projects from the early stages of first seeking and connecting with New and Existing Customers to the ending process of shipping on -time with excellent quality with an innate sense of urgency

· Excellent written and verbal communication skills, along with being proficient in Microsoft Excel, Word and Outlook are a requirement.

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· This job requires the ability to work with internal and external folks and to prioritize workload.

· Strong passion for prospecting and bringing in new Customers; as well as to grow and continue to receive new Revenue from current Customers.

· High attention to details for project management and the delivery discipline.

· Receive instruction, guidance and direction from others.

· Use existing procedures to solve routine or standard problems

· Ability to efficiently resolve issues and work independently with minimal direction.

· Graphic experience is a plus.

Job Responsibilities:

Continually searches for additional opportunities within current customers including new decision makers, locations, divisions, or projects and develops a plan to penetrate all parts, and stay top of mind with all potential influencers

Nurtures client trust and gain access to additional clients through referrals

Creates account plans for key accounts, including activity plans

Effectively onboards new customers and gets them up to speed quickly with Trendex processes

Ensures all projects adhere to goals for profitability.

Receive, complete and manage quotes and/or order requests from customers for processing through the Estimating system.

Exceptional Leadership skills with the ability to work in a collaborative environment with coworkers representing manufacturing, purchasing, estimators, engineering, project management and account management.

Ensure all key activities and milestones are met before, during and following the completion of the project.

Lead multiple projects from inception to completion; facilitates project planning communicate the scope and objectives of each project; establish project performance goals; designs project plan, develops timeline, identifies project milestones, and tracks performance against performance goals and timeline.

Work with Scheduling to establish a project schedule using the recommended project management tools and processes to drive completion within the agreed timeline. Including pre-production activities and timelines to ensure the agreed upon deadline is accomplished.

Manages a list of project deliverables (scope) using the recommended project management tools and processes to ensure that the project includes all the work required to complete the project successfully. Have the ability and desire to work directly with coworkers in production, scheduling and Shipping to ensure products being produced, packaged and ship is accurate.

Understands project requirements and ensures that all scope of work documents is complete, organized and understood by production, purchasing, scheduling, project management and account management. Identifies, tracks, and work with others to resolve project issues.

SKILLS AND QUALIFICATIONS:

• 3-5 years of relevant experience
• Constant drive for Continuous Improvement (CI)
• Proven leadership skills
• Willingness to go “above and beyond” to exceed customer expectations
• Strong Team player
• First-Rate Problem Solving skills
• Excellent Follow-Through to Team Members and Customers
• Dedicated to meeting expectations and requirements of internal and external customers
• Uses his/her time effectively and efficiently
• Excellent interpersonal skills
• Demonstrated effective verbal and written communications skills
• Ability to prioritize and multi-task
• Ability to work under pressure and to tight deadlines
• Detailed-oriented and comfortable in a multi-tasking environment
• Well-organized, self-directed team player
• Excellent documentation management skills
• Alignment with company core values

Technical Knowledge and Skills:

• Bachelor’s degree preferred
• Intermediate/Advance skill level in the use of MS Office to include Outlook, Word, Excel, and PowerPoint. Experience & Knowledge of Epicor is a plus
• Ability to communicate with individuals at all organizational levels
• Extremely high level of accuracy in all areas of job responsibilities
• Experience utilizing CRM to accurately capture data and activities

Pay & Benefits:

• Monday -Thursday; 4 _10 hour work days; schedule is 6:30am -5:00pm
• Eligible for Trendex trip goal
• 401K
• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Paid Holidays
• PTO

Job Type: Full-time

Pay: $60,000.00 - $70,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift

Ability to Commute:

• Saint Paul, MN 55117 (Preferred)

Ability to Relocate:

• Saint Paul, MN 55117: Relocate before starting work (Required)

Work Location: In person

Salary : $60,000 - $70,000